Database Engineer II AMZ23042.8

Employer : Amazon Web Services Inc.

Position : Database Engineer II (multiple positions available)

Location : Seattle WA

Multiple Positions Available :

Resolving customer technical issues through a variety of contact channels (telephone email and web / live chat) applying advanced troubleshooting techniques providing tailored solutions and working to dive deep into the root cause of an issue.

Staffing a support operations role accept escalated tickets from peers in support and leverage technical skills to determine if an escalation to the service team is necessary

Responsible for staying current and continuously learning groundbreaking technologies.

Drive support-related processes improvement focused on our customers experience. These can include tutorials how-to videos technical articles trainings among others.

Provide feedback to internal AWS teams on how to improve our services and work on critical highly complex customer problems that may span multiple AWS services.

Help coach / mentor new team members.

(40 hours / week 8 : 00am-5 : 00pm Salary Range $124700 / year to $168800 / year)

is an Equal Opportunity Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

A Bachelors degree or foreign equivalent in computer science or related field and 3 years of experience in job offered or systems engineering database administration technical consultant or related occupation.

Experience must include :

1.3 years of experience in technical support .

2.1 year of experience in software development.

3.1 year of experience in with object oriented language

The pay range for this position in Seattle WA is $124700 / year to $168800 / year however base pay offered may vary depending on job-related knowledge skills and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package in addition to a full range of medical financial and / or other benefits dependent on the position offered. This information is provided by Seattle WA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazons internal or external careers site.

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

IC

Key Skills

Databases,SQL,Database Development,Microsoft SQL Server,Database Design,Performance Tuning,NoSQL,MySQL,Postgresql,Database Administration,MongoDB,Oracle

Employment Type : Full-Time

Experience : years

Vacancy : 1