Social Worker I

Summary

The Client Advocate works day-to-day serving the community and building trusting relationships on the Care Mobile. The Client Advocate will provide education, perform screenings, and linkage to resources for the clients served by the Care Mobile. This position will ensure that relationships are established in trust, increasing access to the healthcare system. Essential Functions and Responsibilities

• Provide patients and their family with available and appropriate resources, to lead a lifestyle that is as productive as possible.
• Report child and adult abuse or neglect to the appropriate authorities in accordance with state laws as situations warrant with appropriate documentation.
• Provide crisis intervention and resources to solve immediate patient and family problems and/or crisis situations with documentation in the medical record.
• Works as a member of the multidisciplinary team to deliver comprehensive, client-centered, and trauma-informed integrated services.
• Collaborate with the Ronald McDonald House Charities program team for grant, funding, and quality metric review.
• Collaborate with the Social Services Departments to communicate current community needs and concerns, as well as update on the latest resources applicable to maternal-child health.
• Builds understanding of and appreciation for diversity among clients and supports their connection to culturally responsive and culturally specific services as requested.
• Manage the provision of client support services, including plans for safe care, social service needs, referrals, and community resource linkage.
• Provide assistance with Medicaid applications for patients.
• Other duties as assigned.

Education and Experience

• Bachelor’s degree in social work from an accredited program.
• Certified or Licensed Social Worker (or eligible for testing within the first year of hire).
• Experience in healthcare, crisis intervention, or social agency at minimum requirement.
• Requires working with people within the community and coordinating warm hand off for hospitals and partnering agencies.