Client Services Representative

A company is looking for a Commercial Client Services Representative to provide customer service support and manage relationships with financial institutions.

Key Responsibilities

Provide support to financial institutions by addressing escalated or time-sensitive issues professionally

Handle support line training in data entry and service center procedures while resolving inquiries

Perform account maintenance and manage routine insurance coverage inquiries for loans

Required Qualifications

High School Diploma or GED required

1-2 years of experience in customer service or related fields in insurance or banking

Working knowledge of insurance coverage and procedures

Strong computer skills, including proficiency in MS Word and Excel

Able to work under stress while maintaining professionalism