Talent.com
Senior Manager of Customer Support
Senior Manager of Customer SupportVirtualVocations • Newark, Delaware, United States
[error_messages.no_longer_accepting]
Senior Manager of Customer Support

Senior Manager of Customer Support

VirtualVocations • Newark, Delaware, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Senior Manager Customer Support.

Key Responsibilities

Manage a technical support team to deliver high-quality support for products

Set objectives, evaluate progress, and foster a high-performance culture

Lead customer escalations and collaborate cross-functionally to resolve issues

Required Qualifications

At least 10 years of experience in software technical support

A minimum of 5 years of experience leading an enterprise technical support team

Proven team leadership and crisis management experience

Ability to collaborate with various internal teams

Alignment with company values and a passion for customer success

[job_alerts.create_a_job]

Manager Customer Support • Newark, Delaware, United States

[internal_linking.similar_jobs]
Senior Manager, Technology Implementation

Senior Manager, Technology Implementation

BetMGM • Wilmington, DE, United States
[job_card.full_time]
We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Director Of Operations

Director Of Operations

Middletown Real Estate Team • Middletown, DE, US
[job_card.full_time]
Join one of the fastest-growing real estate companies in the nation!.We credit our success to our collaborative culture, WOW-level customer experience, and doing business differently.We’re cu...[show_more]
[last_updated.last_updated_30] • [promoted]
DIRECT SUPPORT PROFESSIONAL

DIRECT SUPPORT PROFESSIONAL

Resources for Human Development • Malvern, PA, US
[job_card.part_time]
Direct Support Professional Monday to Saturday 5pm-11pm {36 HOURS}.The Direct Support Professional is responsible for safety and supervision of our consumers with Intellectual Developmental Disabil...[show_more]
[last_updated.last_updated_30] • [promoted]
Care Manager (CNA) All Shifts

Care Manager (CNA) All Shifts

Monarch Communities • Kennett Square, PA, US
[job_card.full_time] +1
Monarch / Brandywine Senior Living.At Monarch Communities, we value compassion, innovation, and community.Our team is committed to making a meaningful impact on the lives of our residents and fosteri...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Specialist, Customer Engagement

Specialist, Customer Engagement

West Pharmaceutical Services • Exton, PA, US
[job_card.full_time]
Specialist, Customer Engagement.This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. At West, we're a dedicated team that is connected by a purpose to impro...[show_more]
[last_updated.last_updated_30] • [promoted]
Program Manager - Hope Center

Program Manager - Hope Center

ChristianaCare • New Castle, Delaware, US
[job_card.full_time]
ChristianaCare, the largest healthcare system in Delaware is searching for a dynamic.Hope Center Medical Practice and Medical Respite. This includes management of daily operations, staff, data gathe...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Service Manager

Service Manager

Mattioni Plumbing, Heating & Cooling • Downingtown, PA, US
[job_card.full_time]
The Service Manager serves as a catalyst for the next wave of technicians, championing our core values of delivering unparalleled 5-star customer service and operational excellence.This role focuse...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Client Services Manager

Senior Client Services Manager

Visiting Angels of Jenkintown, Horsham & Chadds Ford, PA • Chadds Ford, PA, US
[job_card.full_time]
Visiting Angels is a trusted, private, non-medical home care company dedicated to helping seniors live safely and comfortably at home. We are seeking a compassionate, driven, and experienced leader ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Field Sales Representative

Field Sales Representative

TruGreen • Middletown, DE, US
[job_card.full_time]
First State Blvd, Wilmington, Delaware 19804.TruGreen accepts applications on an ongoing basis.As a TruGreen Field Sales Representative, you’ll be the welcoming face out in the neighborhood, ...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Senior Manager, Sales Operations

Senior Manager, Sales Operations

Incyte Corporation • Chadds Ford, PA, United States
[job_card.full_time]
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...[show_more]
[last_updated.last_updated_30] • [promoted]
Director of Customer Support

Director of Customer Support

Chatham Financial • Kennett Square, PA, United States
[job_card.full_time]
We don't simply hire employees.When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five mon...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Business Manager, Effortless Customer Experiences

Senior Business Manager, Effortless Customer Experiences

Delaware Staffing • Wilmington, DE, US
[job_card.full_time] +1
Senior Business Manager, Effortless Customer Experiences.Drive the Customer Experience Analytics Strategy for Retail Bank. This is a unique opportunity to own the end-to-end design, implementation, ...[show_more]
[last_updated.last_updated_1_hour] • [promoted] • [new]
Senior Solutions Architect

Senior Solutions Architect

firstPRO, Inc • Exton, PA, US
[job_card.full_time]
The Senior Solution Architect, Digital & Transformation (D&T) — SAP Production Planning partners closely with Production and Operations to define, deliver, and support technology-enab...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Engagement Manager, Integration Delivery

Senior Engagement Manager, Integration Delivery

AmerisourceBergen Corporation (Cencora) • Wilmington, DE, United States
[job_card.full_time]
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...[show_more]
[last_updated.last_updated_30] • [promoted]
Direct Support Professional- $18 / hour

Direct Support Professional- $18 / hour

Delta-T Group Inc. • Middletown, DE, US
[job_card.temporary]
With over 35 years in business, the Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities.Our Client...[show_more]
[last_updated.last_updated_30] • [promoted]
Director of Operations

Director of Operations

Synectics Inc • Exton, PA, US
[job_card.full_time]
Participate in Safety Committee and lead by example regarding CS safety culture along with support for the Safety Director. Participation and Business Unit representative in the annual Budget meetin...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

Matt Basile - State Farm Agent • Smyrna, DE, US
[job_card.full_time]
Prior State Farm experience required • •.Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent con...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

Relativity • Wilmington, DE, United States
[job_card.full_time]
The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...[show_more]
[last_updated.last_updated_30] • [promoted]