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Clinical Project Lead
Clinical Project LeadHickson Endeavours • Denver, CO, United States
Clinical Project Lead

Clinical Project Lead

Hickson Endeavours • Denver, CO, United States
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  • [job_card.full_time]
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About the Role

This Clinical Project Lead role is a hybrid position combining project oversight, client success management, and clinical expertise to support Hickson Endeavours' growing portfolio of behavioral insight projects across justice and health systems. You'll be the central point of coordination for multiple concurrent engagements with correctional facilities, hospitals, and public agencies—ensuring projects stay on track, clients remain engaged, and outcomes are documented and actionable.

At Hickson Endeavours, we study how real people interact with policies, processes, and services in courts, corrections, hospitals, and public health settings—then help decision-makers design systems that work better.

As Clinical Project Lead, you'll shepherd these engagements from initial assessment through implementation and evaluation, acting as both operational lead and trusted advisor to our partners.

What You'll Do

Project Management & Oversight :

  • Manage a portfolio of 5–10 concurrent behavioral insight projects across prisons, jails, detention centers, hospitals, and public agencies, ensuring timely delivery and quality standards.
  • Develop project plans, timelines, and deliverables for assessments, pilot programs, training initiatives, and consulting engagements.
  • Track milestones, manage dependencies, and proactively identify and resolve roadblocks across multiple project types (assessments, communication redesign, pilot evaluations, training programs).
  • Coordinate internal resources and external stakeholders, ensuring smooth handoffs between assessment, design, implementation, and evaluation phases.

Client Success & Account Management :

  • Serve as the primary point of contact for partner organizations, building strong relationships with facility leaders, clinical directors, and agency stakeholders.
  • Conduct regular check-ins with clients to monitor satisfaction, gather feedback, address concerns, and identify opportunities for expanded engagement.
  • Translate client needs into actionable project scopes and proposals, working with leadership to shape service offerings that match partner capacity and priorities.
  • Document and communicate project outcomes, lessons learned, and impact metrics to demonstrate value and inform future work.

    • Clinical & Behavioral Insight Contribution :

  • Leverage your clinical background to assess behavioral health processes, identify gaps between system design and real human behavior, and co-design evidence-based interventions.
  • Support the development of tools, protocols, and resources (e.g., communication templates, training materials, evaluation frameworks) that partners can implement in secure and clinical settings.
  • Provide remote clinical consultation and troubleshooting support to partner teams as they implement behavioral insight interventions.
  • Use outcome data, incident trends, and qualitative feedback to iterate on project design and improve program effectiveness.

    • Site Visits & Stakeholder Engagement :

  • Conduct occasional on-site visits (10–20% travel) for project kickoffs, stakeholder workshops, observations, and implementation support.
  • Facilitate cross-functional meetings with custody, clinical, administrative, and operational teams to ensure alignment and buy-in.

    • What You'll Bring (preferred)

  • Clinical credential (Licensed Registered Nurse, Nurse Practitioner, Physician Assistant, Licensed Clinical Social Worker, or similar) with behavioral health experience; psychiatric / mental health or forensic specialty strongly preferred.
  • Project management experience : Proven ability to manage multiple concurrent projects, track deliverables, communicate timelines, and keep stakeholders aligned (PMP or similar certification a plus but not required).
  • Client relationship skills : Experience in account management, customer success, or consulting roles where you've built trust, managed expectations, and grown partnerships over time.
  • Experience in justice or health settings : Prior work in prisons, jails, hospitals, or public health environments, with understanding of the operational, regulatory, and cultural dynamics of secure and clinical settings.
  • Organizational and communication skills : Exceptional at documentation, stakeholder communication, and translating complex information into clear updates for both internal teams and external partners.
  • Comfort with data and tools : Proficient in project management software, virtual collaboration platforms, data dashboards, and outcome tracking; able to present findings clearly to non-technical audiences.
  • Interest in behavioral science : Familiarity with (or enthusiasm for learning) behavioral science principles like decision-making, procedural fairness, communication design, and compliance behavior.
  • Commitment to equity and evidence : Dedicated to trauma-informed, culturally responsive approaches and to improving systems for justice-involved and marginalized populations through rigorous, evidence-based methods.
  • A love for life's challenges : You bring passion, resilience, and a deep belief that people and systems can grow - and you're committed to being part of that growth. You maintain hope and humanity in challenging environments.
  • Grounded : You understand that meaningful change happens through small, persistent efforts—and you're energized, not drained, by that reality.
  • Libidinous : You bring a robust, persistent drive to your work - and potentially other activities - that keeps everyone on their toes.
  • Feral : Possesses a relentless, raw energy and drive that requires an extra-cold office setting.

    • Location and Travel

  • Primarily remote, based in Colorado or Kansas (licensure in these states required or obtainable).
  • Occasional in-person visits (10–20% travel) to partner facilities in Colorado and Kansas, with planned expansion to Missouri and neighboring states in 2026.
  • Travel typically includes project kickoffs, mid-point check-ins, and final evaluations, with most project coordination and client communication conducted virtually.

    • Industry :

    Behavioral Science Consulting | Justice Systems | Public Health | Mental Health Care

    Employment Type

  • Full-time
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