Director – Technology Services

Overview

The Business Development Director is responsible for driving revenue growth by identifying, developing, and closing new business opportunities across Technology Services, including project-based engagements and staffing-led solutions. This role focuses on building senior-level client relationships, expanding strategic accounts, and positioning the company as a trusted technology partner.

Possess a strong track record in enterprise sales, consultative selling, and solution-led growth within IT services, cybersecurity, cloud, or digital transformation domains.

Key Responsibilities
Revenue & Growth

• Own and execute business development strategy to achieve annual revenue and growth targets
• Identify and pursue new logo acquisition and account expansion opportunities
• Drive deals across project delivery, managed services, and staffing-based engagements

Client & Market Engagement

• Build and maintain relationships with C-level, VP, and Director-level stakeholders
• Understand client business challenges and map them to technology solutions
• Represent the company at client meetings, industry events, and partner forums

Sales Execution

• Lead the full sales lifecycle: prospecting, discovery, proposal development, negotiation, and closure
• Collaborate with delivery, pre-sales, and leadership teams to shape winning solutions
• Develop pricing, statements of work (SOWs), and commercial models aligned with client needs

Strategic Collaboration

• Work closely with marketing to drive pipeline through campaigns and partnerships
• Coordinate with delivery teams to ensure smooth handoff and customer satisfaction
• Provide market intelligence and feedback to leadership for service and capability expansion

Governance & Reporting

• Maintain accurate pipeline, forecasting, and CRM updates
• Report regularly on sales performance, deal risks, and growth opportunities

Required Qualifications

• 15+ years of experience in business development or enterprise sales within Technology Services
• Proven success selling IT services, cybersecurity, cloud, digital, or staffing solutions
• Strong experience closing mid-market to enterprise-level deals
• Ability to sell both project-based engagements and staffing/resource-led models
• Excellent executive communication, negotiation, and presentation skills
• Strong understanding of technology delivery models and client buying processes

Preferred Qualifications

• Existing network within enterprise or regulated industries
• Experience working with global delivery or offshore/onshore models
• Background in cybersecurity, cloud platforms, or digital transformation services

Key Competencies

• Consultative and solution-oriented selling
• Strategic account planning
• Commercial and financial acumen
• Relationship building at senior levels
• Results-driven mindset..

Key Performance Indicators (KPIs)
The Business Development Director will be measured against the following KPIs:

Revenue & Growth

• Annual Revenue Quota Attainment (% of target achieved)
• New Logo Revenue generated annually
• Expansion Revenue within existing accounts
• Project vs Staffing Revenue Mix aligned to company strategy

Pipeline & Sales Effectiveness

• Qualified Pipeline Coverage (3x–5x of annual quota)
• Average Deal Size and deal velocity
• Win Rate on qualified opportunities
• Sales Cycle Duration (from qualification to close)

Account & Relationship Management

• Number of C-level / senior stakeholder relationships established
• Account penetration across multiple service lines
• Client retention and repeat business from owned accounts

Operational Discipline

• CRM hygiene and forecast accuracy
• Timely handoff to delivery and customer satisfaction post-sale