Build the Future with Us EquipmentShare is Hiring a Service Manager

At EquipmentShare were not just filling a role were assembling the best team on the planet to build something thats never been built before. Were on a mission to transform an industry thats been stuck in the past by empowering contractors and communities through innovative technology real-time support and a team that truly cares.

Were hiring aService Manager at our rental facility in Charleston WV and were looking for someone whos ready to grow with us bring energy and drive to their work and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics).

Schedule: Monday to Friday 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided))

Primary Responsibilities

As a Service Manager youll use our tech to create assign and monitor work orders track machine service intervals order parts and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips you can determine the root cause and corrective action for each issue quickly enabling you to work smarter not harder.

• Coordination and supervision of quality performance of our equipment mechanics and service personnel

• Scheduling repairs for customer and company owned rental equipment

• Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business

• Promptly respond to and resolve customer inquiries requests complaints or other communications

• Employee training and development and maintaining a safe work environment

• Other duties assigned as needed

Why EquipmentShare

Because we do things differently and we think youll feel it from day one. Were a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesnt just run our business it also makes your job easier safer and more connected. Whether youre behind the wheel under the hood leading a branch or closing deals tech supports you and you drive us forward.

Were a team of problem-solvers go-getters and builders. And were looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night We treat you and your family to dinner every month because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus Company Profit Sharing Plan

• Company provided truck

• Full medical dental and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO paid holidays

• Gym membership stipend wellness programs (earn PTO and prizes!)

• Annual tool and boot reimbursements for those in applicable jobs

• Company events food truck nights and monthly team dinners

• 16 hours of paid volunteer time per year give back to the community you call home

• Career advancement leadership training and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team thats not just changing an industry for the sake of change were transforming it to make it safer more secure and more productive. You bring grit heart and humility to your work and youre excited about the opportunity to grow within a fast-paced mission-driven environment.

Were looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy effort and optimism every day