Property General Adjuster

divh2Property General Adjuster/h2pBerkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. Well blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve./ppOur culture is one of innovation, creativity, and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace./ppThis role will require a colleague to travel to cover the NYC boros, Northern NJ and/or Westchester county, NY./ppThe company is an equal opportunity employer./ph3Responsibilities/h3pAs a Property General Adjuster, you will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. Well trust you to handle all manner and size of personal lines property claims - most often for high net worth customers./ppWhat you can expect:/pulliCulture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent/liliInternal mobility opportunities/liliVisibility to senior leaders and partnership with cross functional teams/liliOpportunity to impact change/liliBenefits competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education/li/ulpWell count on you to:/pulliAppropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution/liliIdentify and address coverage issues, complete investigation to determine cause exposure, set timely reserves and develop detailed action plans/liliWrite fair and equitable estimates in a software program/liliNegotiate and convey claim settlements within authority limits/liliEstablish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims/liliWrite denial letters, Reservation of Rights and other correspondence./liliMaintain an effective diary system and document claim file activities in accordance with established procedures/liliPro-actively manage file inventory to ensure timely resolution of cases/liliDeliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers/li/ulh3Qualifications/h3pWhat you need to have:/pulli5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems/liliBroad knowledge of construction, estimating and estimating systems, Symbility preferred/liliPro-active, you will manage preferred vendors in order to drive continuous quality improvement/liliCollaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews/liliIncredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro-active advocate for Berkley One customers and are passionate about their brand experience/liliValid drivers license/li/ulpWhat makes you stand out:/pulliExperience working with High Net Worth customers/liliSymbility systems experience/liliExcellent oral and written communication skills/liliCalm under pressure; you have excellent organizational and negotiation skills, integrity, and great follow-through on tasks/liliYou have a strong sense of accountability, fun and adventure/liliNatural curiosity; you love learning how things work and you are always looking for innovative improvements/li/ulh3Additional Company Details/h3pWe do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: Base Salary Range: $130,000 - $145,000 Eligible to participate in annual discretionary bonus Benefits include: Company Fleet Vehicle, Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment./ph3Sponsorship Details/h3pSponsorship not Offered for this Role/p/div