Field Service Technician

Job Description

Job Description

Field Service Technician – Eastern U.S.

Location : Home based out of our Millville, NJ, or Marion, SC facilities

Join the Explore Industries Team!

At Explore Industries, we’re more than just a leader in fiberglass swimming pool design and manufacturing—we’re a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are seeking a dedicated Field Service Technician to join our team, serving as a vital link between our customers, dealers, and internal teams to deliver exceptional service and drive client success.

About the Role

As a Field Service Technician, you will play a pivotal role in maintaining the quality and performance of Explore Industries fiberglass swimming pools. This primarily road-based position combines hands-on repair work at customer homes and dealer sites with occasional in-house support at one of our ExploreBase facilities, delivering professional repairs on the road that keep pools looking and performing like new.

What You’ll Do

• Perform expert fiberglass swimming pool repairs on-site, including gelcoat resurfacing, sanding, grinding, structural fixes, and application of resin, fiberglass, catalyst, and related materials.
• Complete repairs on installed pools at customer homes or dealer locations, as well as occasional in-house repairs on stored units.
• Assess pool construction, installation quality, and damage to determine the best repair approach.
• Adjust techniques and materials based on changing climatic conditions to ensure high-quality, durable results.
• Drain, brace, and prepare pools as needed for safe and effective repairs.
• Coordinate supply orders and pick-ups from regional manufacturing / distribution centers.
• Maintain tools, equipment, and a clean, safe mobile work environment.
• Schedule and coordinate repair visits directly with dealers and homeowners.
• Travel extensively throughout the Eastern U.S. (including frequent overnights and occasional weekends as required).
• Contribute to process improvements that enhance repair efficiency and customer experience.

What We’re Looking For

Education & Experience :

Skills & Qualifications :

Why Explore Industries?

Generous Paid Time Off & Holidays

Ready to Dive In?

If you’re a skilled tradesperson who thrives on the road, passionate about delivering high-quality fiberglass repairs, and ensuring customer enjoyment for years to come, we want to hear from you!

Learn more about us at https : / / exploreindustries.com.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.