Talent.com
Experienced Automotive Service Advisor
Experienced Automotive Service AdvisorTed Britt Chevrolet • Sterling, VA, United States
[error_messages.no_longer_accepting]
Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

Ted Britt Chevrolet • Sterling, VA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

Location : Sterling, VA, 20164

Introduction

Join our dynamic team as an Experienced Automotive Service Advisor, where you will play a pivotal role in delivering exceptional customer service and ensuring a seamless automotive service experience. In this position, you will be the vital link between our customers and the service team, assisting clients with their service needs, providing expert advice, and coordinating service appointments. If you are passionate about the automotive industry and thrive in a fast-paced environment, we invite you to apply and be part of our commitment to excellence.

We Offer :

  • Competitive Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation

Job Responsibilities

  • Greet and assist customers with their automotive service needs and inquiries.
  • Coordinate vehicle drop-off and pick-up with customers, ensuring clear communication.
  • Provide accurate cost estimates for service and repair work.
  • Maintain detailed records of services, repairs, and customer interactions.
  • Communicate effectively with technicians to ensure timely completion of services.
  • Inform customers about necessary maintenance and vehicle care tips.
  • Schedule appointments and manage the service calendar to optimize workflow.
  • Handle customer complaints and concerns, ensuring satisfaction and resolution.
  • Promote and upsell additional services and products when appropriate.
  • Verify warranty and service contract coverage for customer vehicles.
  • Process payments and handle financial transactions accurately.
  • Ensure compliance with company policies, safety standards, and service protocols.
  • Stay updated on automotive service trends, recalls, and technical bulletins.
  • Assist in maintaining a clean and organized service area and waiting room.
  • Follow up with customers post-service to ensure satisfaction and gather feedback.

    • Job Requirements

  • High school diploma or equivalent; additional certification or training in automotive services preferred
  • Proven experience as an Automotive Service Advisor or in a similar customer service role
  • Strong knowledge of automotive systems and repair procedures
  • Excellent communication and interpersonal skills
  • Ability to explain complex automotive terms to customers in a clear and understandable manner
  • Proficiency with automotive service management software and computer systems
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • Valid driver's license and a clean driving record
  • Strong problem-solving skills and attention to detail
  • Customer-oriented approach with a focus on delivering high-quality service
  • Ability to work flexible hours, including weekends and holidays, if required

    • Compensation details : 45000-125000

    PI1bf07a64fcb0-31181-39207940

    [job_alerts.create_a_job]

    Automotive Service Advisor • Sterling, VA, United States

    [internal_linking.related_jobs]
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep Boys • Woodbridge, VA, US
    [job_card.full_time]
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Over-the-Road (OTR) Driver - Mail Hauling (B&B Trucking)

    Over-the-Road (OTR) Driver - Mail Hauling (B&B Trucking)

    B & B Trucking • Germantown, MD, USA
    [job_card.full_time]
    Over-the-road truck driver (OTR ) $0.OTR rotation is out for 3 weeks ( 21 Days ) and home for 1 week (7 days ).For more than 50 years, we've earned a solid reputation as a carrier for the U.B&B is ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Manassas, Virginia
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Garage Door Repair Pro (North Virginia)

    Garage Door Repair Pro (North Virginia)

    Lula • Woodbridge, VA, US
    [job_card.full_time]
    We are seeking individuals who have experience in the rental property industry and has an eager attitude.Lula is a service designed for property managers to eliminate the hassle of managing and coo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    Ourisman Ford of Manassas • Manassas, VA, US
    [job_card.full_time]
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman.Because we're forwar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Automotive Service Advisor

    Automotive Service Advisor

    Ourisman Cars • Fairfax, VA, US
    [job_card.full_time]
    Assistant Service Manager / Service Advisor.We are looking for individuals with experience and proven track records of excellent Customer Service (CSI). Reynolds systems experience is preferred but no...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Automotive Service Advisor / 19-00664

    Automotive Service Advisor / 19-00664

    Sheehy Ford Quick Lane • Gaithersburg, MD, US
    [job_card.full_time]
    A Tire and Auto Center has immediate openings for experienced Service Advisors.The Service Advisor will work with customers on automotive maintenance services with an emphasis on tire sales.This is...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Representative

    Retail Representative

    SAS Retail Services • Frederick, MD, US
    [job_card.full_time]
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Representative (Downtown Frederick)

    Client Service Representative (Downtown Frederick)

    Atlantic Union Bank • Frederick, MD, United States
    [job_card.full_time]
    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales / service solutions, as well as handle teller transactions.The Client Services R...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Adjunct, Automotive

    Adjunct, Automotive

    InsideHigherEd • Frederick, Maryland, United States
    [job_card.part_time]
    Frederick Community College (FCC) is seeking dynamic and knowledgeable adjunct instructors to teach courses in Introduction to Automotive Technology and Braking Systems with the ability to use vary...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Manassas, Virginia
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Auto Mechanic

    Auto Mechanic

    Michigan Auto and Tire • Woodbridge, VA, US
    [job_card.full_time]
    Our shop is growing, and we are looking to hire an automotive technician to join our team to diagnose, maintain and repair customer vehicles. We offer competitive pay, training and growth opportunit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Automotive Aftermarket Technician

    Automotive Aftermarket Technician

    Smart Start • Woodbridge, VA, US
    [job_card.full_time]
    REPORTS TO : Area Service Manager.A comprehensive health plan that includes.Other fringe benefits including Birthday & Anniversary. The opportunity to have hands on work experience with.The Servi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Car Care Service Advisor

    Car Care Service Advisor

    AAA Club Alliance • Gaithersburg, Maryland, USA
    [job_card.full_time]
    Are you a customer-centric individual with a passion for the automotive industry If so AAA Club Alliance has your opportunity to shine!. Advisor 1 Car Care Customer Service & Sales.AAA youll be ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Auto Glass Technician (Burlington, VA)

    Auto Glass Technician (Burlington, VA)

    WindshieldHUB • Burke, VA, US
    [job_card.full_time] +1
    Nationwide Opportunities with WindshieldHUB.WindshieldHUB is the leading name in the auto glass replacement industry, revolutionizing the service with our unparalleled infrastructure and dedication...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    OTR Service Technician

    OTR Service Technician

    Service Tire Truck Center Inc • Frederick, MD, US
    [job_card.full_time]
    Responds to emergency service calls, 24 hours / day, 7 days / week, to perform tire repairs, replacements, and general service to tires and wheels at customer’s location, on the road, or at STTC....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Advisor

    Service Advisor

    Advanced Auto Tech • Lorton, Virginia, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for an experienced and motivated.If you’re confident talking with customers, thrive in a team setting, and enjoy helping people take care of their vehicles, this might be the perfect ...[show_more]
    [last_updated.last_updated_30]
    Car Care Service Advisor

    Car Care Service Advisor

    Maryland Staffing • Gaithersburg, MD, US
    [job_card.full_time]
    Advisor 1, Car Care Customer Service & Sales.Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Advisor ...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]