Warranty Administrator

Large Successful Ford Dealership is currently seeking a Warranty Administrator. Location offers excellent cost of living and is a great place to raise a family.

Essential Duties of the Position:

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Reliable attendance at scheduled shifts.
• Performs other duties as assigned.

Requirements:

• Two years previous warranty administrator experience preferred

• Professional appearance a must

• Ability to maintain and cultivate Customer and Employee satisfaction that fosters long term relationships

Job benefits include:

• Competitive Pay Plan

• Medical dental & Vision

• 401k Retirement Plan

• Paid Vacation

Must be able to pass pre-employment background check and drug screen