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District Manager - SSK
District Manager - SSKLeap Brands • Washington DC, MD, US
District Manager - SSK

District Manager - SSK

Leap Brands • Washington DC, MD, US
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Position Overview:

  • The District Manager will be responsible for the overall operational performance, customer satisfaction, and profitability of multiple restaurant locations.
  • This role requires a proactive and hands-on leader with strong organizational and communication skills, fluent in both English and Spanish.
  • The District Manager will work closely with restaurant managers to ensure the implementation of company standards, drive sales growth, and enhance operational efficiency.

Responsibilities:

  • Leadership and Supervision: Provide leadership, guidance, and support to restaurant managers and staff across multiple locations.
  • Ensure adherence to company policies, procedures, and standards.

Operational Excellence:

  • Oversee daily operations to ensure efficient and effective functioning of all restaurant locations.
  • Implement best practices and drive continuous improvement initiatives.

Sales and Profitability:

  • Develop and execute strategies to achieve sales targets and enhance profitability.
  • Analyze financial reports and key performance indicators (KPIs) to identify opportunities for improvement.

Customer Experience:

  • Ensure a consistent and exceptional customer experience at all locations.
  • Address customer feedback and implement improvements as needed.

Staff Development:

  • Recruit, train, and develop restaurant managers and staff.
  • Foster a positive work environment that encourages teamwork, professional growth, and high performance.

Compliance and Standards:

  • Ensure compliance with health and safety regulations, food safety standards, and company policies.
  • Conduct regular audits and inspections to maintain high standards.

Marketing and Community Engagement:

  • Support local marketing initiatives and community engagement efforts to enhance brand visibility and attract new customers.

Inventory and Supply Management:

  • Oversee inventory control, ordering, and supply chain management to ensure adequate stock levels and minimize waste.

Problem-Solving:

  • Address and resolve operational issues, employee concerns, and customer complaints promptly and effectively.

Reporting and Communication:

  • Provide regular reports to senior management on operational performance, sales, and key metrics.
  • Maintain open and effective communication with restaurant managers and staff.

Qualifications:

  • Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred. 5+ years of experience in a multi-unit management role within the restaurant industry.

Bilingual:

  • Fluent in both English and Spanish (written and spoken).
  • Strong leadership, coaching, and team development skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of achieving sales growth and operational excellence.
  • Ability to analyze financial reports and operational data to make informed decisions.
  • Strong organizational and time management skills.
  • Knowledge of food safety and sanitation regulations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in Microsoft Office Suite and restaurant management software.
  • Powered by JazzHR
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District Manager - SSK • Washington DC, MD, US

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