A company is looking for a Client Service Representative to provide high-level service to clients through brokers and HR representatives.
Key Responsibilities
Act as a liaison between clients / brokers and company executives regarding claims
Communicate with clients and brokers to resolve claim issues and improve internal processes
Maintain records of member interactions and provide proactive outreach for service feedback
Required Qualifications
High school diploma or equivalent required; bachelor's degree preferred
1 or more years of medical claims experience required
Customer service experience required
Knowledge of medical benefit insurance preferred
Proficient with Microsoft Office Suite or related software
Client Service Representative • Paterson, New Jersey, United States
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