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Lead Business Analyst - IT and Quality Assurance
Lead Business Analyst - IT and Quality AssuranceKamisPro • Harford County, Maryland, United States
Lead Business Analyst - IT and Quality Assurance

Lead Business Analyst - IT and Quality Assurance

KamisPro • Harford County, Maryland, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Work is hybrid with flexible schedule. On-site is Tuesday, Wednesday and Thursday in the beginning...then can be reduced to two days on-site. Office is closed every other Friday so that employees average 36 hours a week of work! Excellent benefits and salary + bonus.

Lead Business Analyst – IT & Quality Assurance

The Lead Business Analyst – IT & Quality Assurance works with business stakeholders and IT to understand the full lifecycle of the organization’s business and technology ecosystem. This role focuses primarily on business analysis while also overseeing quality assurance activities to ensure production changes meet high-quality standards. The successful candidate will partner with business teams to define requirements, collaborate with development teams on technical solutions, and coordinate testing processes.

LOCATION :

Hybrid (Harford County, MD office)

WHAT YOU’LL DO

Leadership

  • Develop and maintain productive relationships within IT and across the organization
  • Serve as a liaison between IT and other departments to identify new solutions and resolve system quality issues
  • Supervise a team of employees and offshore contractors through testing of each release
  • Build institutional knowledge focused on business analysis, QA, and problem solving
  • Perform other duties or special projects as required

Business Analysis (70%)

  • Work closely with Project Managers and other stakeholders to define project scope, objectives, and requirements
  • Collaborate with Application Development to ensure business requirements are translated into effective technical solutions
  • Leverage insurance experience and interviewing skills to formulate requirements for system enhancements
  • Meet with Senior Management to articulate functionality, capabilities, and available options
  • Query SQL Server and interpret data relationships to support analysis and reporting

    • Quality Assurance (30%)

  • Coordinate and perform testing activities with business users and developers, including functional tests, regression tests, and data verification
  • Develop standardized test plans and test cases with expected results, covering user interfaces, application functionality, system interfaces, and ad-hoc testing
  • Document and report test results, log issues and defects, and recommend resolution strategies
  • Develop, document, and maintain QA standards and methodologies
  • Establish and manage quality performance metrics and report progress to IT Senior Management
  • Assess, oversee, and improve test automation processes to ensure appropriateness for the organization
  • Ensure acceptance criteria are appropriate for each enhancement request

    • WHAT YOU’LL BRING

  • BS in Computer Science or a related field
  • 7–10 years of experience as a Business Analyst with commercial underwriting exposure
  • Experience performing functional, hands-on testing of commercial insurance applications
  • Strong collaboration skills, working effectively with both business and technical teams
  • Ability to learn new and complex topics quickly
  • Outstanding communication, interpersonal, and leadership skills
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    Lead Quality Analyst • Harford County, Maryland, United States

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