Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation:

14 - 17 hourly

Responsibilities:

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Provide exceptional service to all hotel guests during their stay

Qualifications:

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Diploma or equivalent from high school is required; some college is desired
• Requires a flexible schedule that allows for overnight shift hours
• Great communications. and excellent customer service skills are required
• Computer proficiency is required; experience with accounting or reservation software is preferred

About Company

Holiday Inn College Drive is a 140-room full-service hotel on the College Drive I-10 corridor.

We offer a full bar and restaurant, a huge onsite gym and pool facilities, plus a concierge bar on our top floor.

We routinely offer 5-star service and amenities for our guests and patrons. Look us up for your next group stay or corporate event!