Lab Services Procedure & Training Document Developer

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

Job Description :

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW :

As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions.

The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and / or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation.

This is a remote role that will sit anywhere in the United States.

Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project.

Summary

WHERE YOUR CAREER IS A FORCE FOR GOOD ( Key Responsibilities & Knowledge Areas) :

• Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning.
• Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS
• Develop User Validation plans and lead UV events (as required).
• Support the business unit process re-engineering plans.
• Support implementation activities

Patient Services :

Specialized Testing :

Quality & Compliance :

Technology & Process Management :

Process Improvement & Innovation

WHAT YOU NEED TO SUCCEED (Qualifications) :

Education

Experience

Technical Skills

Communication & Leadership

Additional Requirements

Preferred Skills & Tools

Pay Information :

The salary range for this position is $110,000-120,000 / year

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This role is not eligible for relocation assistance

BENEFITS FOR YOU :

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes :

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org / volunteertoday to learn more, including our most-needed volunteer positions.

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