Job Description
Now hiring - Call Center Agents
Key Responsibilities :
- Answer and route inbound calls promptly and courteously
- Provide excellent customer service while representing diverse businesses and industries
- Accurately document caller information, messages, and requests
- Schedule appointments or dispatch service requests when needed
- Maintain confidentiality and handle sensitive information with care
- Work efficiently in a fast-paced, multi-client environment
What We're Looking For :
Strong verbal communication and active listening skillsProfessional and positive phone demeanorAbility to multitask and manage time effectivelyExperience in customer service, reception, or call center settings preferredComfortable using computers and call management softwareSchedule
Full-Time : 32+ hours per week and weekend work is required 1st, 2nd, and 3rd shifts are available
Days worked each week may vary, and typically every other weekend. For example, On a two-week rotating basis, you would work Monday through Friday in Week 1, and in Week 2, you would work on the weekend with two days off during the week.
Meet Your Recruiter
Jessica Sargent
Executive Recruiter