Talent.com
Doctor's Technician (PEG NC)
Doctor's Technician (PEG NC)Physicians Eye Care Group • Monroe, NC, US
Doctor's Technician (PEG NC)

Doctor's Technician (PEG NC)

Physicians Eye Care Group • Monroe, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Location : On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team. In this position, you will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience.

About us :

At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our industry-leading support center has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint.

Why join our winning team?

  • We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
  • Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee Assistance Program (EAP)
  • We offer competitive variable compensation opportunities and commission on sales.
  • Work with an amazing team!

Physician Eyecare Group Clinical Duties

  • The Physician Eyecare Group (PEG) provides all clinical services for a store, and PEG doctors provide supervision, direction and guidance to the Doctor’s Technicians to regarding but not limited to Diagnostic Pre-Testing, and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
  • Meet all training guidelines, procedures, protocols, and certification requirements and clinical standards developed by the Physician Eyecare Group.
  • The role will also require this person to communicate effectively with the supervising PEG physician for all direction and guidance with regards to patient care within their store.
  • Achieve desired daily / weekly / monthly / quarterly PEG goals.
  • Operational Duties

  • Deliver an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives.
  • Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information about available products and services.
  • Answer customers' inquiries and gather necessary information to ensure a positive experience.
  • Schedule and confirm appointments
  • Assist with patient complaint resolution and inform the status of pending orders; ensure all patient expectations are met.
  • Ensure brand standards by performing basic housekeeping duties when necessary.
  • Maintain patient records confidential and secure in accordance with HIPAA requirements.
  • Other duties as assigned and required.
  • Key Qualifications

  • You have a high school diploma or equivalent.
  • You have 2+ years of experience delivering outstanding customer service to patients and / or customers.
  • You have the skills necessary to communicate effectively with a diverse group of people.
  • You have a passion for customer satisfaction and maintain a positive demeanor.
  • You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.
  • You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
  • You have schedule flexibility? Work hours will be determined based on business needs
  • You enjoy working with technology and are curious about current innovations
  • Optical experience is a plus.
  • Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

    If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@nowoptics.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

    [job_alerts.create_a_job]

    Doctor • Monroe, NC, US

    [internal_linking.similar_jobs]
    Travel CT Technologist

    Travel CT Technologist

    American Traveler • Waxhaw, NC, US
    [job_card.permanent]
    American Traveler is seeking a travel CT Technologist for a travel job in Waxhaw, North Carolina.Job Description & Requirements. American Traveler is seeking a Dual Modality CT / Rad Technologist ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel MedSurg Telemetry RN

    Travel MedSurg Telemetry RN

    GHR Healthcare - PH Division • Concord, NC, US
    [job_card.full_time]
    GHR Healthcare - PH Division is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Concord, North Carolina. Job Description & Requirements.Planet Healthcare Job ID #72603...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - ED - Emergency Department

    Travel Nurse RN - ED - Emergency Department

    AHS Staffing • Lancaster, SC, US
    [job_card.full_time]
    AHS Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Lancaster, South Carolina. Job Description & Requirements.AHS Staffing is looking for a Emergency ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Local Contract Nurse RN - ED - Emergency Department

    Local Contract Nurse RN - ED - Emergency Department

    Ethos Medical Staffing • Lancaster, SC, US
    [job_card.full_time]
    Ethos Medical Staffing is seeking a local contract nurse RN ED - Emergency Department for a local contract nursing job in Lancaster, South Carolina. Job Description & Requirements.Quickly and ac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - ED - Emergency Department

    Travel Nurse RN - ED - Emergency Department

    ALOIS Healthcare • Lancaster, SC, US
    [job_card.full_time]
    ALOIS Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Lancaster, South Carolina. Job Description & Requirements.An Emergency Room Nurse is primarily...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Nurse RN - Labor & Delivery - $1,710 to $1,819 per week in Lancaster, SC

    Travel Nurse RN - Labor & Delivery - $1,710 to $1,819 per week in Lancaster, SC

    TravelNurseSource • Lancaster, SC, US
    [job_card.full_time]
    TravelNurseSource is working with Fusion Medical Staffing to find a qualified Labor / Delivery RN in Lancaster, South Carolina, 29720!. Facility in Lancaster, South Carolina.Fusion Medical Staffing is...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,146 to $2,467 per week in Matthews, NC

    Travel CT Tech - $2,146 to $2,467 per week in Matthews, NC

    Fusion Medical Staffing • Matthews, NC, US
    [job_card.full_time]
    Facility in Matthews, North Carolina.Fusion Medical Staffing is seeking a skilled CT Tech for a 13-week travel assignment in Matthews, North Carolina. As a member of our team, you'll have the opport...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Emergency Room RN

    Travel Emergency Room RN

    Premier Medical Staffing Services • Lancaster, SC, US
    [job_card.permanent]
    Premier Medical Staffing Services is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Lancaster, South Carolina. Job Description & Requirements.Premier Medical Sta...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - ED - Emergency Department

    Travel Nurse RN - ED - Emergency Department

    Consolidated Medical Travel • Lancaster, SC, US
    [job_card.full_time]
    Consolidated Medical Travel is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Lancaster, South Carolina. Job Description & Requirements.Will this traveler need t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - Med Surg / Telemetry

    Travel Nurse RN - Med Surg / Telemetry

    American Traveler • Concord, NC, US
    [job_card.permanent]
    American Traveler is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Concord, North Carolina.Job Description & Requirements. American Traveler is hiring an RN for a Me...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Emergency Department RN

    Travel Emergency Department RN

    Prime Staffing • Lancaster, SC, US
    [job_card.permanent]
    Prime Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Lancaster, South Carolina. Job Description & Requirements.Registered Nurse – Emergency Dep...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,746 to $2,007 per week in Monroe, NC

    Travel CT Tech - $1,746 to $2,007 per week in Monroe, NC

    AlliedTravelCareers • Monroe, NC, US
    [job_card.full_time]
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified CT Tech in Monroe, North Carolina, 28112!. Facility in Monroe, North Carolina.Fusion Medical Staffing is seeking a ski...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Physician (MD / DO) - Obstetrics and Gynecology in Monroe, NC

    Physician (MD / DO) - Obstetrics and Gynecology in Monroe, NC

    LocumJobsOnline • Monroe, NC, US
    [job_card.full_time]
    LocumJobsOnline is working with CompHealth to find a qualified Obstetrics and Gynecology MD in Monroe, North Carolina, 28112!. This opportunity is in Monroe, a city in and the county seat of Union C...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Dentist - Concord, North Carolina

    General Dentist - Concord, North Carolina

    Tartan Springs Dental Care • Concord, NC, US
    [job_card.full_time]
    General Dentist Opportunity in Concord, North Carolina.General Dentist to join our dynamic team.Whether you're a seasoned practitioner or just beginning your journey, this is your chance to lea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Doctor's Technician (PEG NC)

    Doctor's Technician (PEG NC)

    Physicians Eye Care Group • Concord, NC, US
    [job_card.full_time]
    Location : On-site Store Location.Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At P...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $1,746 to $2,007 per week in Monroe, NC

    Travel CT Tech - $1,746 to $2,007 per week in Monroe, NC

    AlliedTravelNetwork • Monroe, NC, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Fusion Medical Staffing to find a qualified CT Tech in Monroe, North Carolina, 28112!. Facility in Monroe, North Carolina.Fusion Medical Staffing is seeking a ski...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,746 to $2,007 per week in Monroe, NC

    Travel CT Tech - $1,746 to $2,007 per week in Monroe, NC

    Fusion Medical Staffing • Monroe, NC, US
    [job_card.full_time]
    Facility in Monroe, North Carolina.Fusion Medical Staffing is seeking a skilled CT Tech for a 13-week travel assignment in Monroe, North Carolina. As a member of our team, you'll have the opportunit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse RN - ED - Emergency Department

    Travel Nurse RN - ED - Emergency Department

    HonorVet Technologies • Lancaster, SC, US
    [job_card.full_time]
    HonorVet Technologies is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Lancaster, South Carolina. Job Description & Requirements.RN – Emergency Department...[show_more]
    [last_updated.last_updated_30] • [promoted]