Head of Operations

Role :  Head of Operations

Organization :   StoneArch Logistics

Website :  https : / / www.stonearchlogistics.com /

Scope :   Full-Time (FTE)

Location :   Minneapolis, MN

Compensation Range : $150,000 - $160,000 + variable

About StoneArch Logistics

You will join a differentiated logistics 3PL that places service and responsiveness at the heart of its value proposition. You'll have the opportunity to build and lead the operational engine behind a growing business serving major brand shippers, vigilant on continuing to grow their industry-leading, food-grade, transportation services scope. If you're passionate about operations excellence, carrier networks, logistics technology and leadership in a high-impact role, this is your chance to drive meaningful results and shape the future of the company.

Why Join StoneArch?

• We are growing, focused strategically, leading by service and supported by our 4 Pillars :   Growth, Operational Efficiency, Talent, Technology.
• We've demonstrated our service is value-added and have a clear growth plan.
• We're committed to serving both stakeholders, shippers and carriers (not just shippers)
• Strong talent and technology stack well positioned to support growth

Position Summary :

The Head of Operations will lead and scale all areas of StoneArch Logistics' operational performance. This role serves as the right hand to the CEO, overseeing carrier procurement and relations, account management, strategic network management, customer excellence, and overall service execution. It is both strategic and hands-on, focused on delivering exceptional execution and service, building process discipline, strengthening carrier and customer networks, and driving the efficiency, reliability, and responsiveness that define StoneArch's reputation in food-grade transportation. The ideal leader brings deep experience in operational excellence, proactive solutioning, continuous improvement, 3PL operations, strong leadership and analytical skills, and a passion for building teams and systems that deliver high-quality results. Experience with EOS is preferred but not required (Entrepreneurial Operating System).

Core Accountabilities (EOS Accountability Chart Utilized) :

Operational Strategy & Execution

Service Excellence & Customer Experience

Carrier Network & Capacity Management

Process Design & Technology Enablement

People Leadership & Development

Financial Management & Continuous Improvement

Executive Leadership & Strategic Partnership

Qualifications :

Work Details :

StoneArch Core Values & Leadership Competencies

Values

aligns with ours and that we are :

Leadership Competencies

are also part of our ethos, and this leader should :

Diversity Commitment :

StoneArch Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.