Document Analyst

Document Analyst

We are looking for a document analyst for our Fintech Company in San Francisco. This contract role involves detailed analysis of user-submitted documents, biometric data, and verification signals using both manual techniques and industry-leading IDV tools. The ideal candidate is highly detail-oriented, comfortable operating in a fast-paced environment, and able to make sound decisions based on incomplete or ambiguous information.

Responsibilities :

• Conduct comprehensive reviews of government-issued identification documents, including international IDs, to verify their authenticity.
• Assess user-submitted images and selfies for identity validation, utilizing facial matching techniques.
• Detect and report fraudulent activities, such as altered documents, impersonation attempts, and synthetic identities.
• Utilize advanced tools like Jumio, Onfido, Socure DocV, or similar platforms for document authentication and identity verification.
• Adhere to established risk policies and service level agreements while performing application and fraud reviews.
• Accurately document review outcomes and escalate complex or high-risk cases to appropriate teams.
• Maintain consistent quality and accuracy in all reviews while meeting productivity goals.
• Collaborate closely with Fraud Operations and Risk teams to enhance fraud prevention strategies.

Requirements :

If you're interested in this position, please apply and contact Alicia Robb at alicia.robb@roberthalf.com with your word resume and reference job ID# 00410-0013322077.