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Administrative/Cash Management Specialist
Administrative/Cash Management SpecialistBankTalent HQ • Sandy, OR, United States
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Administrative / Cash Management Specialist

Administrative / Cash Management Specialist

BankTalent HQ • Sandy, OR, United States
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  • [job_card.full_time]
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Overview

Clackamas County Bank

Administrative / Cash Management Specialist

The individual serving in this position will perform a wide range of back-office functions for the bank such as bookkeeping / accounting, on-line banking customer support calls, ACH origination, audit preparation, fraud monitoring and accounts payable. See below for a more extensive list. Many responsibilities listed are time sensitive and require close attention to detail. Some duties are assigned as primary responsibilities and others in a backup capacity.

Essential duties and responsibilities

  • Technical Skills and Duties
  • Ten Key by touch
  • Online Banking customer support
  • Business online banking set up and processing
  • Incoming and outgoing wire processing
  • Import & balance inclearings
  • Process cash orders & shipments
  • ACH origination
  • Mobile deposit processing
  • Fixed assets
  • Prepaid accounts
  • Answering phone calls
  • Solid knowledge and experience using a personal computer, including word and excel and adobe
  • Operational knowledge and experience of a mobile device
  • Knowledge of how debits / credit entries work
  • Fed returns
  • Balance and Income statement knowledge
  • Bond portfolio management
  • 2644 reporting
  • Public Funds reporting
  • Cash Management
  • Build & run query reports
  • Accounts payable (QuickBooks)
  • Call report accounting & filing
  • Customer Contact Skills
  • Ability to communicate / assist customers in a pleasant tone and professional manner in person and over the phone with ATM and / or Online Banking issues.
  • Listen for opportunities to cross-sell
  • Sales / Referrals
  • Offer bank services and refer business to the bank and volunteer at community events
  • Stay current on and support marketing efforts
  • Responsible for ensuring that individual calling goals are met
  • Work Performance
  • Meet established attendance standards
  • Adhere to posted times for breaks and lunch so workflow is consistent
  • Utilize time in a productive way
  • Adhere to confidential policy guidelines
  • Adhere to operational procedures
  • Establish priorities
  • Cooperate when asked to help others
  • Be courteous to co-workers
  • Dress appropriately
  • Take initiative to ask for additional work

Qualifications

  • Education and / or Experience
  • Must have a high school diploma or general education degree (GED), or 3 (three) years related experience and / or training, or equivalent combination of education and experience.
  • Internal Education
  • Keep current on learning about bank services and products. Successfully complete all assigned reading material and required compliance training.
  • Language Skills
  • Have the ability to read and comprehend simple instructions, short correspondence and short memos. Have the ability to write simple correspondence and be able to effectively present information in one-on-one and small group situations to both customers and other employees of the organization.
  • Mathematical Skills
  • Have the ability to calculate and balance bank accounting data.
  • Reasoning Ability
  • Have the ability to follow written and oral instructions and be able to research situations and solve job-related problems.
  • Physical Demands
  • Be able to work in a moderately noisy environment with phones, computers and calculators. Occasionally be able to lift up to 25 pounds.
  • Computer Skills
  • Understand and be able to apply computer skills to communicate effectively within the organization using word processing to format letters or correspondence, set-up and maintain electronic folders / files; send / save attachments. Depending on the position, have a basic understanding of accounting software to develop reports and forms such as spreadsheets / tables using Microsoft excel.
  • Be able to use email for communication (internal and external) and access outside websites as well as interface with the bank's network.

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