Program Supervisor, Care Court Outreach

The Program Supervisor is responsible for the daily program operations of direct service programs. The Program Supervisor will manage administrative, fiscal, and quality improvement functions that promote the highest element of service provision for the direct care staff and clients they work with. This role is Sunday - Thursday with a primary site location of Oakland, CA.

DUTIES AND RESPONSIBILITIES (Essential Functions

)Assures that services are provided in collaboration with all applicable funding streams and regulations. Responsible to ensure contract compliance with all funders to include grant management, presentations, and reports

• .Supervises staff including hiring, training, and performance evaluation
• .Responsible for the implementation of the service delivery model and in support of BACS mission, vision, values
• .Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and are culturally relevant
• .Manages flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people as applicable
• .Manages the maintenance of records and other administrative requirements. Ensures compliance with documentation and charting requirements for all funding streams
• .Implements Continuous Quality Improvement standards and works with staff to implement systems for CQI
• .Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program supervision
• .Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development
• .Other duties as assigned

COMPETENCI

ESPossesses influencing / negotiating skills and excellent oral and written communication. Political savv

y.Maintains a customer service and strength-based orientation. Embraces diversity in all aspect

s.Possesses problem solving skills and conflict resolution skill

s.Is resilient and demonstrates ability to embrace adversity. Has the ability and eagerness to promote continual learnin

g.Strategic thinker and visionary. Possesses external awareness and motivation towards mission and services of agenc

y.Assesses strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered service

s.Works well with others and behaves professionally and ethically while developing professionall

y.Expresses facts and ideas verbally and in writing in a clear, concise and organized manne

r.

QUALIFICATIO

NS : LCSW, LPCC or LMFT with current BBS registration; +2 prefer

redFour years direct service experience requir

ed.Two years of progressive administrative and leadership skills and experience requir

ed.Bilingual candidates encouraged to ap

plyDemonstrated capacity leading diverse and multi-disciplinary teams toward a common goal requir

ed.Demonstrated intermediate proficiency in Microsoft Word / Excel, ability to type 45W

PM.

PHYSICAL REQUIREME

NTS : The position requires frequent sitting and occasional standing, walking and driving. Frequent computer use is required. Lifting is required occasionally, of no more than 20 lbs. at a time. Dexterity is required for paper manipulation and typing. The position requires the ability to see, hear and sp

eak.

ENVIRONMENTAL / WORKING CONDIT

IONS : The work is performed in a program environment or office environ

ment.

EQUIPMENT

USED : Computer, keyboard, telephone, fax machine, copy machine, calcu

lator.

ADDITIONAL REQUIR E

MENTS : Position requires a valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout re

quired.