Telecom & IT Field Technician - Pittsburgh, PA

Job Description

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Location: Pittsburgh, PA and surrounding Tri-State area
Schedule: Primarily 9:00 AM - 5:00 PM (varies by customer needs)
On-Call: Every 3-4 weeks (minimal call-outs)

About Alpha Scanlon
Alpha Scanlon is a Pittsburgh-based technology services company with over 30 years of
experience in telecom, IT, cabling, surveillance, access control, and carrier services. We
proudly serve municipalities, first responders, schools, healthcare, manufacturing, and
commercial clients across Western PA, Eastern OH, WV, and MD. Our team delivers
24/7/365 support with a focus on professionalism, pride, and performance.

Position Overview
We are seeking a Telecom & IT Field Technician to join our growing team. The ideal
candidate is versatile, punctual, and comfortable working both independently and as part of
a team. This role involves installing and servicing telecom systems (hosted and premise-
based), cabling infrastructure, carrier services, and network equipment (switches, firewalls,
PCs) for a wide range of customers.

Responsibilities
- Install, program, and service hosted and premise-based telecom systems
- Perform structured cabling installations (voice, data, and fiber)
- Deploy and maintain carrier service connections (SIP, VoIP, broadband, etc.)
- Configure and troubleshoot network equipment (switches, firewalls, PCs)
- Conduct site surveys, document work, and ensure compliance with standards
- Provide exceptional customer service while representing Alpha Scanlon
- Participate in rotating on-call schedule (every 3-4 weeks, minimal calls)

Requirements
- Reliable vehicle and clean driving record (travel to customer sites required)
- Punctuality and ability to adapt to varying customer schedules
- Comfortable working on ladders and lifts
- Experience operating a bucket truck is a bonus
- Must have basic hand tools and standard telecom tools
- Experience with telecom and IT systems strongly preferred
- Ability to read wiring diagrams and follow installation standards

Compensation & Benefits
- Competitive pay based on experience
- Paid time off (PTO)
- Medical and dental insurance
- Opportunities for professional growth and certifications
- Company-provided training on cutting-edge technology

How to Apply
If you're ready to join a company where every day brings new challenges and opportunities,
we'd love to hear from you.