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VP Director of Operational & Financial Intelligence
VP Director of Operational & Financial IntelligenceMidFirst Bank • Oklahoma City, OK, United States
VP Director of Operational & Financial Intelligence

VP Director of Operational & Financial Intelligence

MidFirst Bank • Oklahoma City, OK, United States
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  • [job_card.full_time]
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VP Director of Operational & Financial Intelligence

We are seeking a strategic and execution-focused data driven leader to build and lead a high-impact function responsible for delivering operational and financial insights for our mortgage servicing operation. This role will assess the current landscape of reporting, analytics, and business intelligence capabilities, develop a strategy to optimize structure and tools, and execute that strategy to enable data-driven decision-making. The ideal candidate is someone who excels in analyzing, interpreting and utilizing data to drive process and operational efficiency. You will bring a strong blend of operational understanding, analytical acumen, and leadership experience in transforming data into actionable insights that drive performance and cost efficiency.

Key Responsibilities

  • Evaluate the current state of operational and financial reporting, analysis, and business intelligence across the mortgage servicing operation.
  • Identify gaps, inefficiencies, and opportunities in data sources, reporting tools, team structure, and analytical capabilities.
  • Develop a comprehensive strategy to optimize the function, including recommendations for organizational structure, staffing, and technology platforms.

Execution & Implementation

  • Lead the execution of the strategy, including building or restructuring the team, implementing new tools or systems, and establishing scalable processes.
  • Partner with technology, finance, and operations teams to ensure alignment and integration of data sources and reporting platforms.
  • Establish quality standards for reporting outputs.

Insight Delivery & Performance Enablement

  • Deliver timely, accurate, and actionable insights to operations leadership to support:
    • Operational performance management (e.g., productivity, quality, cycle times, customer experience)
    • Financial performance management (e.g., cost efficiency, budget variance analysis)
  • Translate complex data into clear narratives and recommendations for operations leadership.

Foster a culture of data-driven decision-making across the mortgage servicing operation.

Qualifications

  • 15+ years of progressive experience, with a focus on operations, analytics, and data-driven performance management.
  • Experience building/restructuring a reporting/analytics team required.
  • Experience implementing a business intelligence or data analytics technology platform required.
  • Creating (and overseeing the creation of) operational (not just financial) performance reports using business intelligence or data analytics tools required.
  • Analyzing (and overseeing the analysis of) operational (not just financial) performance information and delivering insights to management required.
  • Must have led a cross functional team of 20+ direct/indirect reports required.
  • Experience with data architecture or reporting system implementation required.
  • Proven experience leading cross-functional initiatives and building or transforming reporting/analytics functions required.
  • Strong understanding of operations and cost drivers required.
  • Proficiency in business intelligence tools (e.g., Power BI, Tableau), data management, and financial analysis required.
  • Excellent communication and leadership skills required.
  • Bachelor's degree in accounting, finance, data analytics, or related field required.
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VP Director of Operational & Financial Intelligence • Oklahoma City, OK, United States

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