HVAC Account Manager

Job Description

Job Description

At Kelso Building Services, we believe in empowering our team members with the tools, training, and support they need to succeed. You'll be part of a company that values integrity, innovation, and customer satisfaction—and you'll have the opportunity to grow your career in a dynamic and rewarding environment.

What You'll Do

• Identify and Pursue Opportunities

Proactively generate new business through cold calling, networking events, referrals, and strategic outreach. Maintain a strong pipeline of qualified leads and follow up consistently to convert prospects into loyal customers.

Conduct on-site assessments and consultations to understand client needs, building conditions, and budget constraints. Recommend HVAC systems and services that align with both technical requirements and customer goals.

Develop detailed proposals, estimates, and contracts that clearly outline scope, pricing, and timelines. Present solutions in a professional and persuasive manner, addressing client concerns and highlighting value.

Partner with internal teams—including technicians, project managers, and estimators—to ensure accurate scoping, pricing, and execution of projects. Provide feedback and insights to improve service delivery and customer satisfaction.

Serve as the primary point of contact for your clients, ensuring their needs are met before, during, and after the sale. Foster long-term relationships that lead to repeat business, referrals, and strong brand loyalty.

Meet or surpass monthly and quarterly sales targets through strategic planning, effective communication, and a customer-first approach.

Keep up with the latest HVAC technologies, industry trends, and competitor offerings. Continuously improve your product knowledge and sales techniques to stay competitive and relevant.

What You Bring to the Table

What You'll Get