Talent.com
Program Office Associate
Program Office AssociateAnaheim Ducks • Anaheim, CA, US
Program Office Associate

Program Office Associate

Anaheim Ducks • Anaheim, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Program Office Associate

The Rinks aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.

The starting hourly rate for this position is $21.00 per hour. This person is responsible for performing the daily activities required to maintain programs and documents supportive of facility. Associates are responsible for all guest related information pertaining to programs.

Responsibilities

Daily Requirements

  • Answer telephone in a cheerful, courteous and timely manner, and routing calls to appropriate Associates while adhering to phone etiquette policy
  • File documents accordingly to meet optimum guest service and efficiency standards
  • Adhere and comply with Program Office communication procedures and follow through with daily requirements, including but not limited to statistical game sheets or scoresheets, locker room schedules, data entry, updating and printing rosters and maintaining office supply inventory at appropriate levels
  • Brochures, flyers and all program signage / documents are to be in good condition and fully stocked in all areas of the facility at all times
  • Maintain physical and computerized files efficiently
  • Properly enroll all guest-related transactions in POS systems, Pointstreak, and file any other necessary documents accordingly including USA Hockey memberships
  • Assists in all Hockey, Skating and Management requests and projects as required by department management
  • Other duties as assigned

Guest Service

  • Demonstrate a high degree of knowledge and skill in communicating rink program information to guests
  • Operate ticketing, reservations & enrollment programs and systems with proficiency
  • Efficiently and accurately, perform daily cash handling activities
  • Be thorough, accurate and prompt when responding to Guest inquires and direct the individual to the appropriate Associate when necessary
  • Enthusiastically service Guests while performing a multitude of diverse tasks
  • Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service
  • Maintain a professional and organized demeanor when working with Guests and teammates

    • Safety / Security

  • Adhere to first aid and emergency guidelines and procedures
  • Uphold safety and security protocols as required
  • Be alert and communicate safety / security problems to the Supervisor or Lead in a timely manner
  • Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow Associates or Guests

    • Facility Maintenance

  • Maintain Rinks housekeeping standards for all areas of the facility including; lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices
  • Assist in maintenance projects including periodic maintenance of facility equipment
  • Set up and maintain facility signage and displays where applicable
  • Provide services as required for special events, tournaments and competitions
  • Perform various tasks as necessitated by Guest Service or facility requirements
  • Adhere to all Rinks policies and procedures
  • Other duties as assigned

    • Skills

  • Must be 18 years of age or older
  • High School diploma or equivalent preferred
  • Flexible schedule with the ability to work nights, weekends and some holidays as required
  • Meet minimum mathematical, reading and writing requirements where necessary
  • Proficient in Word, Excel and basic computer applications
  • Able to operate and maintain printers, copiers, and facsimile equipment
  • Knowledge of Max Galaxy and Pointstreak systems preferred
  • Prior reception or secretarial experience preferred
  • Service minded, enthusiastic, energetic, highly motivated self-starter with a professional and approachable style
  • Demonstrates an understanding of The Rinks commitment to quality service, products, and entertainment
  • Possess strong interpersonal and communication skills
  • Thrives in a fast paced, dynamic environment and able to deal with a variety of individuals and personalities

    • Knowledge, Skills and Experience

    Education - High School Diploma or Equivalent

    Experience Required - 0-1 Year

    This position is on-site.

    [job_alerts.create_a_job]

    Office Associate • Anaheim, CA, US

    [internal_linking.similar_jobs]
    Program Director

    Program Director

    The Forge Recovery • Santa Ana, CA, United States
    [job_card.full_time]
    The Forge Recovery is a dynamic addiction recovery and mental health provider located in central Orange County.The Forge prides itself on serving its community. We do so with a transparent, collabor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Board Member

    Board Member

    Camp Fire Inland Southern California • Santa Ana, CA, United States
    [job_card.full_time]
    Camp Fire Inland Southern California is seeking passionate, community-minded individuals to join our Board of Directors.We serve over 1,300 students daily through no-cost before and after school pr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Product Associate, Fixed Income

    Product Associate, Fixed Income

    LGBT Great • Newport Beach, CA, United States
    [job_card.full_time]
    PIMCO is a global leader in active fixed income with deep expertise across public and private markets.We invest our clients’ capital across a range of fixed income and credit opportunities, leverag...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Office Coordinator II - Mental Health 604

    Office Coordinator II - Mental Health 604

    Telecare Corporation • Downey, CA, United States
    [job_card.full_time] +1
    They made it easier for me to live, breathe, eat, and stay clean.Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live. What You Will Do to Change Lives.The Office ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Director, Grantmaking & Community Impact

    Program Director, Grantmaking & Community Impact

    OC Sports & Entertainment • Newport Beach, CA, United States
    [job_card.full_time]
    A private foundation in Orange County, CA, is looking for a Program Director to oversee grantmaking and engage with the community. The ideal candidate will have extensive experience in philanthropy,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Director, Provider Network Contracting - Southern California

    Associate Director, Provider Network Contracting - Southern California

    UnitedHealth Group • Cypress, CA, United States
    [job_card.full_time]
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate, Investment Management (Los Angeles Office)

    Associate, Investment Management (Los Angeles Office)

    PowerToFly • Newport Beach, CA, United States
    [job_card.full_time] +1
    As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate, Investment Management (Los Angeles Office)

    Associate, Investment Management (Los Angeles Office)

    Invesco Real Estate • Newport Beach, CA, United States
    [job_card.full_time] +1
    Associate, Investment Management (Los Angeles Office) page is loaded## Associate, Investment Management (Los Angeles Office)locations : Newport Beach, Californiatime type : Full timeposted on : ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Director, Student Leadership, Engagement, and Global Citizenship

    Program Director, Student Leadership, Engagement, and Global Citizenship

    Coast Community College District • Fountain Valley, CA, United States
    [job_card.full_time] +1
    ON-CAMPUS - In-Person Position).Coastline College, established in 1976 as the nation's first campus-free college, has evolved from a "college beyond walls" into a leader in online, competency-based...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Director -Downey

    Program Director -Downey

    ROWI • Downey, California, United States, 90240
    [job_card.full_time]
    At ROWI Teen & Parent Wellness Centers, we are dedicated to transforming the lives of adolescents struggling with mental health issues. Why ROWI? SIGN ON BONUS OPPORTUNITY!.Culture of Care : We pride...[show_more]
    [last_updated.last_updated_variable_days]
    Senior Manager, Success Pathway Program (SPP) (Specially Funded Program - SFP)

    Senior Manager, Success Pathway Program (SPP) (Specially Funded Program - SFP)

    InsideHigherEd • Norwalk, California, United States
    [job_card.full_time] +1
    Senior Manager, Success Pathway Program (SPP) (Specially Funded Program - SFP).The District is strongly committed to achieving staff diversity and the principles of equal opportunity employment.The...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Global Fixed Income Product Strategy Associate

    Global Fixed Income Product Strategy Associate

    PIMCO Europe Ltd. • Newport Beach, CA, United States
    [job_card.full_time]
    A leading global investment firm seeks a Product Associate in Newport Beach, CA.This role supports Fixed Income Strategies, involving portfolio analysis, client service, and new product development...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Manager (ABA) - Buena Park

    Program Manager (ABA) - Buena Park

    Developmental Pathways Inc. • Buena Park, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Thank you for considering Developmental Pathways!.Developmental Pathways is seeking awesome, dedicated, Program Manager to join our growing team. This is a full-time opportunity with fle...[show_more]
    [last_updated.last_updated_30]
    Wealth Associate

    Wealth Associate

    LPL Financial • Newport Coast, CA, US
    [job_card.full_time]
    At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. The primary role of the Wealth Associate is to provide administr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate, Product Strategy

    Associate, Product Strategy

    PIMCO • Newport Coast, CA, US
    [job_card.full_time]
    Public Group Fixed Income Strategies Product Associate.PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Office Manager

    Office Manager

    Ultimate Staffing • Westminster, CA, United States
    [job_card.full_time]
    We have an opening for an Office Manager to support the daily operations of our office,.This is 100% on site, this is for North Orange County, very close to the freeway!. Hours will be from 8AM-5PM ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Director

    Program Director

    Steelgem • Santa Ana, CA, United States
    [job_card.full_time]
    The Forge Recovery is a dynamic addiction recovery and mental health provider located in central Orange County.The Forge prides itself on serving its community. We do so with a transparent, collabor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Director of Nursing - VN Program

    Associate Director of Nursing - VN Program

    North-West College • West Covina, CA, US
    [job_card.full_time]
    Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing.SEC is a leader in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]