Rental Coordinator

JOB DESCRIPTION:

Under minimal supervision, this position supports the accomplishment of the day-to-day contract management requirements of the branch business including all facets of the business from order entry to final job execution and receipt of customer payment.

PRINCIPAL DUTIES:

1. Responsible for day-to-day contract management to ensure contracts are being entered timely, accurately, and with proper documentation. Also ensures customer invoices are being issued in the same manner.
2. Manages customer relationships including compliance and timely issuance of credits due to and from MAPR.
3. Manages purchase order requests and documentation associated with all subcontractor requirements for re-rent, labor and freight.
4. Utilizes ERP system reporting to ensure the management of contracts and invoicing is performed efficiently and accurately. Use Infor reporting to monitor never bills and extensions.
5. Coordinates with Sales and Ops on a regular scheduled basis to review open contracts and their status and discuss any relevant issues.
6. Verify with the customer via email or phone, that invoice has been received by the proper party or invoice has been uploaded to any customer portal that is required.
7. Provides customers accurate reporting and documentation on behalf of MAPR and the customer for billing purposes.
8. Any other duties as assigned by supervisor.

REQUIREMENTS:

1. Associate degree preferred, high school diploma or equivalent required.
2. Three to five years of relevant work experience is preferred.
3. Must possess the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
4. Experience and/or basic project accounting and financial principles is desired.
5. Must have proficient computer skills and experience with MS Office Suite or related software, including Word, Excel, Outlook, and SharePoint
6. Must possess excellent communication skills via phone, email, and in person. Will be working with customers, Sales, Operations, Technicians, Finance and other outside parties.
7. Ability to work additional hours as needed during peak season.