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Front Desk Operations Supervisor
Front Desk Operations SupervisorHilton • Springfield, MO, United States
Front Desk Operations Supervisor

Front Desk Operations Supervisor

Hilton • Springfield, MO, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Are you ready to kickstart your career in the hospitality industry? Join our team as a Front Desk Operations Supervisor at Hilton! No experience is required, and we are hiring immediately. Apply now!

As a Front Desk Operations Supervisor, you will play a crucial role in overseeing front desk operations and ensuring exceptional guest service. Your responsibilities will include :

  • Leading and guiding team members to deliver consistent customer service.
  • Assigning tasks and providing clear instructions to your team.
  • Monitoring lobby traffic and making staffing adjustments as needed.
  • Effectively resolving customer complaints with grace and professionalism.
  • Training and supervising new staff members, as well as assisting in their evaluation.

At Hilton, we embody our core values that have made us a leader in hospitality since 1919 :

  • Hospitality : Passionate about creating exceptional guest experiences.
  • Integrity : Committed to doing the right thing at all times.
  • Leadership : Leading in the industry and community.
  • Teamwork : Collaborating as team players.
  • Ownership : Taking responsibility for our actions and decisions.
  • Now : Operating with urgency and discipline.
  • We are looking for individuals who demonstrate key attributes such as :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • Working for Hilton means being part of a leading global hospitality company that spans a wide range of accommodations—from luxurious hotels to mid-priced options. For nearly a century, we have been dedicated to providing outstanding guest experiences with a team that is at the heart of it all.

    Come and be a part of our vision to share the light and warmth of hospitality with the world. We welcome applicants of all backgrounds, including minorities, women, disabled individuals, and veterans.

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    Front Desk Operations Supervisor • Springfield, MO, United States

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