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Program Coordinator
Program CoordinatorGoodwill Industries of Ventura and Santa Barbara Counties • Oxnard, CA, United States
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Program Coordinator

Program Coordinator

Goodwill Industries of Ventura and Santa Barbara Counties • Oxnard, CA, United States
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  • [job_card.full_time]
[job_card.job_description]

Description :

Position Title : Program Coordinator

Job Identification :

  • Immediate Supervisor : Mission Services Supervisor
  • EEOC Class : Professionals
  • FLSA Status : Non-exempt

Salary : $25.00 to $29.00 hourly

Job Summary :

The Program Coordinator provides case management, coordinates services and referrals, and provides direct services for program participants.

Please note that this position has a 180 day introductory period.

Duties / Responsibilities :

  • Plans and coordinates services for at-risk young adults who have disabilities or are economically

    • disadvantaged.

  • Participates in recruiting and reviewing referrals for eligibility.
  • Completes intake and orientation for individuals accepted for services.
  • Completes WIOA (Workforce Innovation & Opportunity Act) application, enrollment, goal forms and eligibility paperwork.
  • Inputs WIOA applications, enrollments, goal, case notes, exit, and supportive service information into CalJobs database system.
  • Establishes and maintains working files.
  • Completes and submits all documentation required for individual files.
  • Assists individuals in establishing goals, expressing preferences, and resolving problems as well as linking participants to resources in the community, moving towards meeting contract measures, common measures and outcomes.
  • Develops participant-driven Individual Service Strategy (ISS's), plans and exit strategies. Updates the ISS monthly.
  • Serves as liaison with representatives from County staff, other service providers, and families.
  • Reports individual progress through ISS updates, case notes, telephone contacts, and meetings.
  • Consults with program manager about workforce engagement and employment services, including suitability of placements, and level of intervention a participant may need.
  • Connects participants to workshops, work experience, educational and employment activities.
  • Participates in individual record reviews, internal file audits, county monitoring and quality assurance reviews.
  • Assists individuals with wraparound service referrals related to benefits, healthcare, housing, and childcare needs and other supportive services including applying for new benefits or services.
  • Advocates for individuals and reports suspected violations of rights or abuse.
  • Participates in team meetings with internal staff and outside providers, as appropriate, and communicate individually with team members between meetings in order to coordinate.
  • Maintains all documentation on assigned cases including up-to-date case notes, updating any required databases, completely required reports, and assembles documentation for billing.
  • Adheres to program standards and outcomes as outlined in program policies / procedures, program contracts, and referral and accreditation agency standards.
  • Performs other related duties as assigned.
  • Develops and continues relationships with employers, community organizations and leaders to assist participants in gaining and / or maintaining employment.
  • Understands and utilizes local labor market information to help individuals make informed career choices.
  • Implements relationship-building strategies with employers including presentations, special events, employer acknowledgement, and networking.
  • Monitors work experience worksites and participants, develops training plans, and attends a performance evaluation with the participant and the site supervisor.
  • Assist Mission Services participants in finding employment or entering post-secondary education.

    • Requirements :

    Required Skills / Abilities :

  • Excellent verbal and written communication skills.
  • Ability to speak / read / write proficient English; Bilingual skills preferred.
  • Proficient with Microsoft Office / Office 365.
  • Ability to market and place individuals with disabilities, lack of skills, negative work history, justice-involved, and / or multiple barriers to employment.
  • Knowledge of the local labor market.
  • Ability to work both independently and collaboratively.
  • Works well under pressure and with deadlines; ability to multitask.
  • Excellent time management skills, organizational skills, and attention to detail.
  • Honesty, integrity, reliability, punctuality.
  • Thorough knowledge about company's mission and services.
  • Uphold compliance with all legal, health, and safety guidelines.

    • Required Experience :

  • Bachelor's degree or experience in job placement / staffing or working in youth services.
  • Valid driver license and insured / reliable vehicle.
  • Background check.

    • Physical Requirements :

  • Free from drug and alcohol abuse.

    • Equipment, machines and tools used :

  • Computer.
  • Printer
  • Copy machine.
  • Phone.

    • Additional Info :

    Note : The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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    Program Coordinator • Oxnard, CA, United States

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