Client Support Specialist

Client Support Specialist

Employment Type: Full-Time

Pay: $16-$18 per hour

Schedule: Monday-Friday 8am-5pm

Report to: Property Management Operations Manager

About Us

At PJ Morgan Real Estate, we believe in more than just real estatewe believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we're committed to being With You For Lifeevery step of the way.

Guiding Philosophy

With You for Life

All Things Real Estate

Mission Statement

We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community.

Vision Statement

To leave a lasting mark on the community by providing meaningful real estate experiences.

Core Values

Welcome and Lead Change

Be Optimistic In The Hard Times and Humble In The Best

Stay True To Ourselves

Think Like a Business, Act Like a Family

Cultivate Lifelong Relationships

Enrich The Community We Love and Live In

Do you share similar values? Send us your application and resume today! Keep reading for the details.

What We Have For You

As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level.

The Scope of Work

• Tenant, HOA/Condo Association Homeowner communications
• Assist with tracking, logging and responding to HOA/Condo Association Architectural Change Requests
• Tracking, reporting and responding to HOA/Condo Association violations
• Follow up regarding HOA/Condo Association dues collection including supporting homeowners with online payment questions
• Assist with HOA/Condo Association Homeowner questions regarding special assessments
• Assist with communication/questions including but not limited to tenants lease and account questions, client concerns, vendor concerns and communication between tenants and vendors
• Tracking and reporting of HCI and application requests

The Ideal Candidate

• Must have excellent interpersonal skills, a positive attitude and a customer service spirit.
• Ability to maintain confidentiality, sensitivity and professionalism.
• Must have valid driver's license and reliable vehicle
• Above average written and oral communication, organizational and multi-tasking skills.
• Proficient problem solving and analytical skills.
• Self-disciplined and motivated to achieve.
• You make continuous learning a priority.
• You show up every day ready to be the best version of you and contribute to the team!
• Familiarity with Microsoft 365