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Associate Director Global Quality Management Review Lead
Associate Director Global Quality Management Review LeadEli Lilly • Indianapolis, IN, US
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Associate Director Global Quality Management Review Lead

Associate Director Global Quality Management Review Lead

Eli Lilly • Indianapolis, IN, US
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Associate Director Global Quality Management Review Lead

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Position Summary

The Associate Director Global Quality Management Review Lead will drive the implementation, confirmation, and continuous improvement of performance and health management systems across Lilly's Global Quality organization. This role is pivotal in aligning key quality metrics, synthesizing insights, enabling data-driven decision-making, fostering a culture of operational excellence through integrated governance, and ensuring alignment with regulatory and corporate standards.

Key Responsibilities

Design & Implement Management Review Framework :

  • Establish and operationalize a three-tiered management review process (site, regional, global) that aligns with corporate quality objectives.
  • Ensure seamless integration of quality metrics across tiers for consistent visibility and decision-making.
  • Define and maintain leading indicators and metrics aligned with strategic quality objectives.
  • Design and deliver standardized templates and dashboards for presenting performance metrics, KPIs, trends, and strategic messages.

Process Confirmation & Governance :

  • Develop and maintain governance mechanisms to confirm adherence to review processes.
  • Monitor effectiveness and drive continuous improvement of review cadence and content.
  • Facilitate periodic health assessments and reviews with senior leadership.

    • Data Roll-Up & Insight Generation :

  • Lead the aggregation and synthesis of quality data from global sites into actionable insights.
  • Ensure data integrity and relevance across all levels of review.

    • Message Synthesis & Strategic Alignment :

  • Translate complex data into concise, impactful messages tailored to executive, regional, and site-level audiences.
  • Align synthesized messages with global quality strategy and regulatory expectations.
  • Function as a strategic liaison between Global Quality and business units (e.g., regulatory affairs, manufacturing, IT) to ensure metric relevance and adoption.
  • Enable clear and consistent communication of quality performance and priorities.

    • Digital Enablement & Analytics :

  • Partner with Data, Analytics & AI teams to develop intelligent quality data products.
  • Leverage advanced analytics and visualization tools (e.g., Power BI, Tableau, SAP, AWS / Azure) to enhance reporting capabilities.
  • Drive automation and digital transformation initiatives within the quality metrics and review space.

    • Global Action Enablement :

  • Facilitate cross-functional collaboration to drive global corrective and preventive actions (CAPAs).
  • Track and report on progress of global initiatives stemming from management reviews.

    • Qualifications

    Bachelor's degree in Life Sciences, Engineering, or related field

    7+ years of experience in pharmaceutical quality systems, operations, or governance.

    Preferred Attributes

    Master's Degree preferred

    Proven experience in designing and leading management review processes in a global context.

    Excellent communication, leadership, and stakeholder management skills.

    Familiarity with digital tools such as Power BI, Tableau, SAP, and cloud platforms (AWS, Azure).

    Strategic thinker with a passion for operational excellence and continuous improvement.

    Ability to synthesize complex information and communicate effectively to diverse audiences.

    Experience leading cross-functional teams and driving global initiatives.

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