Field Service Supervisor - HVACEmpire Heating & Air Conditioning • Decatur, GA, USA

Field Service Supervisor - HVAC

Empire Heating & Air Conditioning • Decatur, GA, USA

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Field Service Supervisor – HVAC (Residential + Light Commercial)

Empire Heating & Air Conditioning – Decatur, GA

Full-Time | Up to $45 / hr + Bonuses | Income Potential : $100K+ | Company Vehicle | Full Benefits

Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems?

Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role : you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments.

Compensation & Incentives :

Hourly wage up to $45 / hr , depending on experience and certifications
Abundant spiffs, performance bonuses, and commissions on system sales
Six-figure income potential
Company vehicle, gas card, phone, tablet, and uniforms provided

What You'll Do :

Perform and support residential and light commercial HVAC service calls

Troubleshoot and resolve advanced service and installation issues

Act as a field mentor, especially on Daikin FIT and VRV systems

Perform airflow diagnostics, static pressure testing, and duct performance evaluations

Conduct live performance and capacity calculations on real systems

Set the standard for technical excellence, communication, and professionalism

Help coach and develop technicians while staying active in daily field operations

Assist with field training on advanced equipment and controls for both residential and light commercial applications

Collaborate with the office on scheduling, quality control, and customer satisfaction

What You Bring :

5+ years of field experience in residential and light commercial HVAC service

EPA 608 Universal Certification (Required)

A2L Refrigerant Certification (Required)

Daikin FIT and VRV expertise (Required)

Strong working knowledge of airflow, duct design, and diagnostic tools

Ability to perform and teach live performance and load calculations

Leadership mindset with solid communication and coaching skills

Valid driver's license with a clean record

NATE Certification (Preferred)

Benefits :

Competitive base pay with bonuses, spiffs, and commissions

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Company-provided truck, tools, uniforms, phone, and tablet

A respected, family-run company with a 4.9-star reputation and nearly 40 years of service

Ongoing training and career advancement opportunities

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Field Service Supervisor • Decatur, GA, USA

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