Service Desk Support SpecialistVirtualVocations • Odessa, Texas, United States
[error_messages.no_longer_accepting]
Service Desk Support Specialist
VirtualVocations • Odessa, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Service Desk Support Specialist to join the Process and Tools team, providing Tier 1 support for the Defense Healthcare Management System.
Key Responsibilities
Operate the Process and Tools Support Desk, providing Tier-1+ responses and monitoring support channels
Develop and maintain dashboards, FAQs, and job aids for superior service support
Identify, troubleshoot, and resolve Tier 1 support requests, escalating complex issues as necessary
Required Qualifications
Minimum 5 years of recent and relevant IT Service Desk experience
Proven experience as an IT Service Desk Analyst or similar role in IT
Sound understanding of IT Service Desk operations and computer systems
Experience using JIRA in support of Service Desk activities
Risk Management and requirements gathering experience
[job_alerts.create_a_job]
Service Desk Specialist • Odessa, Texas, United States
[internal_linking.similar_jobs]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more] A company is looking for a Customer Support Engineer.Key Responsibilities Provide top-tier support by resolving L3 / L4 technical issues for customers Collaborate with sales, product, and engineer...[show_more] A company is looking for a Customer Support Supervisor.Key Responsibilities Lead, coach, and mentor a team of customer support professionals Manage workflow and escalations, resolving complex cu...[show_more] A company is looking for a Customer Support Representative (Part-Time).Key Responsibilities Provide exceptional customer service via phone, text, and email as the first line of support Become a ...[show_more] Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more] A company is looking for a Senior Manager, Customer Support and Field Services.Key Responsibilities Guide and develop a customer care organization to deliver exceptional service Support operatio...[show_more] 
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
Konica Minolta currently has an exciting opportunity for a.Perform basic technical support to resolve customer reported issues.
Provide technical advice as required on core products, technology and ...[show_more]
Join our team as a Service Technician Today.Willborn currently has positions available for Service Technicians in the following areas : .
Performs repair & maintenance on system components at vehi...[show_more] Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more] A company is looking for a Manager, Customer Support.Key Responsibilities Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations Establish KP...[show_more] Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more] Konica Minolta currently has an exciting opportunity for a.Provide an exceptional service experience when handling incoming customer requests.
Determine nature of customer request and provide the ap...[show_more] 
BlueFin, a GATE Energy Company, is a leading independent service company with a suite of project execution niches and specialty equipment, covering a full range of pipeline and process, mechanical,...[show_more] A company is looking for a Healthcare - Customer Support Team Lead.Key Responsibilities Manage daily operations and ensure team performance meets quality standards Oversee hiring, onboarding, tr...[show_more] Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more] A company is looking for a French Bilingual Customer Service Representative (ZA) to provide exceptional customer support in both French and English.
Key Responsibilities Provide professional and t...[show_more] A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues.
Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more]
Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
TurboTax • Odessa, Texas
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Engineer
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Supervisor
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Specialist
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
TurboTax Online Customer Support Agent
TurboTax • Odessa, Texas
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Customer Support Manager
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Service / Benefits Advisor (Work from home)
Professional Career Solutions • Odessa, Texas
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
GSD Technical Specialist I
Konica Minolta Business Solutions • Odessa, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Technician - Paid Training
Willborn • Gardendale, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Support Associate
TurboTax • Odessa, Texas
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Manager
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
TurboTax (WFH) Customer Service (Flexible Hours)
TurboTax • Odessa, Texas
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
GSD Account Specialist
Konica Minolta Business Solutions • Odessa, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Technician-Completions (Bluefin)
Blue Fin Services, LLC • Odessa, TX, US
[job_card.permanent]
[last_updated.last_updated_30] • [promoted]
Healthcare Customer Support Team Lead
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
TurboTax Customer Service Specialist - Remote ($18.50 per hour plus Bonus)
TurboTax • Odessa, Texas
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
French Bilingual Customer Support Specialist
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist II
VirtualVocations • Odessa, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]