FINANCIAL COUNSELING COOR-REPR, FH - REPRODUCTIVE MEDICINE CENTER

Job Summary:

Collaborates with manager of Reproductive Medicine Center (RMC) to ensure that accurate and timely execution of the responsibilities among financial counselors are consistent with Froedtert Hospital and Medical College of Wisconsin standards, policies, procedures, operational goals, and objectives. Responsible for remaining current with new guidelines, regulations, codes and trends in healthcare billing and reimbursement. Responsible for providing training to financial counselors, providers and other RMC staff. In collaboration with the manager designs and monitors programs that promote continual quality improvement and corporate compliance. Monitors ATTAIN partnership. Serves as a liaison to the Patient Financial Services staff for Froedtert Health and the Medical College of Wisconsin. Assesses patient financial needs, councils, and assists patients through the financial process specific to Reproductive Medicine Center. Provide patients education, through financial consultation, on financial options available. Assist with applications for financing programs. Works with other clinic staff to answer patient questions regarding insurance benefits, financing programs available, and package pricing for infertility related services. Provide exceptional customer service and exhibit positive interpersonal relations while working closely with preauthorization, care management, and appropriate department personnel.

EXPERIENCE DESCRIPTION:

A minimum of 1 year of experience in healthcare/revenue cycle functions (or other business office), case management, or social work is required.

Experience and/or understanding of health care, medical insurance and procedural coding is preferred.

Experience using computerized billing systems in a service industry is preferred.

EDUCATION DESCRIPTION:

Bachelor's degree in Business, Management, Social Work, or related field is required. In lieu of degree, a High School or GED and an additional 4 years of knowledge gained from focused experience is required.

SPECIAL SKILLS DESCRIPTION:

Epic, Microsoft Word, Excel, and other software programs is preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.