Lead Installer

Overview

Sunburst Shutters & Window Fashions started in a garage with the philosophy to produce superior products and provide exceptional customer service over every other window treatment company. That philosophy has been integral in making Sunburst Shutters one of the largest window treatment companies in the world.

Now, more than 45 years later, from our US-based factory and throughout all of our 80+ locations, Sunburst remains committed to the same award-winning craftsmanship & customer service that has built our reputation for making the world’s most beautiful and durable shutters guaranteed by the best warranties in the industry.

We are looking for an upbeat and energetic professional installer who is able to deliver top notch service on every installation and/or repair of custom interior window treatments.

Daily Responsibilities:

• Punch in
• Check voicemails and text messages and follow back up
• Check emails and respond appropriately
• Review Calendar for appointments
• Grab folders from your bin for your jobs, review them carefully
• Load your jobs carefully protecting the product
• Call your appts to let them know your time of arrival
• Introduce yourself to the customer, prepare and protect the home
• Bring product into home carefully and wear your booties
• Clean up work area
• Demonstrate the product to the customer and ensures customer understands how to properly use the product
• Get signature from customer and process final payment
• If an issue with the job, please reach out to the rep, do not discuss with the customer other options
• Fill out repair form if applicable
• If measuring any openings, please use a measure sheet
• Put folder in respected bins
• Speak with reps about their installs
• Restock supplies when neededBldout, all hinges styles and finishes we use, hinges pins for hinges we use, push pins, spring pins, screws of all styles and finishes, magnets, caulking, putting sticks, rags, cleaner, blankets, cardboard, booties
• Clean out vehicle
• Make sure vehicle is locked
• Let office know when vehicle needs to be service
• Punch out

Requirements

Required Skills:

• Must have Finish Carpentry skills
• Must be able to work with power tools (drills, saws,
• Must be able to accurately read a tape measure
• Must have basic math skills
• Must be able to go up and down ladders – no fear of heights and physically able to accomplish this requirement
• Must be able to lift up to 50lbs over head easily on ladder
• Must be able to use tablet and/or computer
• Must be able to sit for 2-3 hours while driving
• Must enjoy driving
• Must be able to work both independently and in a team environment
• Must be ambitious, motivated, organized and thorough
• Sets and achieves goals
• Must demonstrate integrity and professionalism at all times
• Must be reliable, punctual, and dependable
• Must be proficient and have effective verbal and written skills
• Must be able and willing to learn new skills
• Must be able and willing to problem solve
• Must be able to pass background check and have clean driving record
• Must follow all safety precautions when in the shop, office, customers home and when operating company vehicle
• Valid Driver's License Required