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Program Analyst
Program AnalystDepartment of State - Agency Wide • Los Angeles, CA, United States
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Program Analyst

Program Analyst

Department of State - Agency Wide • Los Angeles, CA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Summary

This position is located in the Office of Acceptance Facility Oversight, Directorate of Passport Services, Bureau of Consular Affairs (CA / PPT / S / AFO), Department of State. The office provides oversight to the Passport Application Acceptance Program across the U.S. and it manages and coordinates the national Acceptance Facility Oversight Program; and conducts inspections of Passport Acceptance Facilities domestically and abroad to assess compliance with established policy / guidelines.

Duties

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  • Serves as a regional-level program analyst whose duties are dedicated to the design, implementation and continued monitoring of fraud prevention / detection procedures as outlined in the Passport Agents Reference Guide (PARG).
  • Interprets existing passport policies and procedures where decisions have impact on acceptance facilities and throughout all of the domestic passport agencies and centers.
  • Plans, organizes, and conducts Acceptance Facility Oversight (AFO) inspections of participating acceptance facilities in their area of responsibility on a regular basis.
  • Participates / gives presentations at regional and national conferences, and meetings involving issues or concerns regarding the prevention and detection of passport fraud and proper internal controls.
  • Solicits feedback from the acceptance facilities on level of support and training received to implement the passport acceptance process.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Secret security clearance.
  • Qualifications

    Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

    NOTE : Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

    Time-In-Grade Requirements : Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

    GS-12 : Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

    Qualifying specialized experience must demonstrate the following :

  • Experience using quantitative and qualitative methods in order to assess and improve the effectiveness of an organization's nationwide programs;
  • Experience creating interactive dashboards and data visualizations
  • Experience developing recommendations for problems resolution or enhanced production / productivity; and
  • Experience communicating effectively with a variety of internal and external stakeholders both orally and in writing.
  • There is no substitute of education for specialized experience for the GS-12 position.

    GS-13 : Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

    Qualifying specialized experience must demonstrate the following :

  • Experience coordinating operational initiatives that require the involvement of multiple agencies / centers or regions and external Directorate offices;
  • Experience in quantitative and qualitative methods in order to assess and improve the effectiveness of an organization's nationwide programs;
  • Experience creating interactive dashboards and data visualizations
  • Experience developing recommendations for problems resolution or enhanced production / productivity; and
  • Experience communicating effectively with a variety of internal and external stakeholders both orally and in writing .
  • There is no substitute of education for specialized experience for the GS-13 position.

    Education

    Education requirements do not apply to this vacancy announcement.

    Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
  • If eligible, situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus / Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

    Help

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