ASST MANAGER - RETAIL

ASST MANAGER - RETAIL

Location : Las Vegas, Nevada, US

Position Overview :

The Primary responsibility of the Assistant Manager - Retail is to supervise and support the retail team, oversee daily operations, and ensure a seamless guest experience across The Venetian and Palazzo retail stores. This role requires effective team management, guest service excellence, and adherence to operational standards in line with department and resort policies.

All duties are to be performed in accordance with department and The Venetian Resort's policies.

Essential Duties & Responsibilities :

• Oversee retail clerks, providing guidance and coaching to ensure high performance and professional development.
• Supervise the delivery of guest service standards to ensure an exceptional guest experience.
• Coordinate daily operations, including scheduling, inventory oversight, and floor organization to maintain an efficient and well-presented store environment.
• Maintain optimal product presentation, ensuring displays are refreshed and well-organized
• Contribute ideas for new products and services to enhance the retail experience and meet evolving guest preferences.
• Train new team members on store procedures, guest service standards, and product knowledge to build a competent and customer-focused team.
• Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
• Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Minimum Qualifications :

Physical Requirements :