REGIONAL ACCOUNT MANAGER

Regional Account Manager

Martin Fastening Solutions is seeking a dedicated Account Manager to join our team in Ridgeland, Mississippi. The ideal candidate will have 3-5 years of experience in industrial sales and a strong track record of building customer relationships. This role involves driving business growth, identifying new opportunities, and providing exceptional service to key accounts.

Key responsibilities include:

• Develop and maintain relationships with key accounts
• Identify and pursue new business opportunities
• Meet and exceed sales targets
• Provide exceptional customer service and support
• Collaborate with cross-functional teams to ensure customer satisfaction
• Conduct regular account reviews and identify areas for improvement
• Identify and communicate opportunities for Martin Fasteners' offerings that align with the customer's business objectives and initiatives
• Provide pre- and post-sales support through answering inquiries and troubleshooting process issues that jeopardize order fulfillment/customer satisfaction
• Effectively communicate technical problems and opportunities to all levels of the organization
• Meet sales goals by networking with the internal industrial sales team to create new opportunities for revenue growth while maintaining and growing the existing customer base
• Develop large package pricing quotations based on market conditions and profit expectations

Requirements:

• Experience in OEM fasteners and components preferred
• 3-5 years of industrial sales experience (preferred)
• Possess strong business acumen, customer service skills, problem solving, and analytical skills
• Strong verbal and written communication skills
• Must be detail oriented with strong relationship building skills
• Must be able to pass the driving record portion of the background check
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team
• Results-driven and able to manage multiple priorities
• Familiarity with fastener or manufacturing industries a plus
• Ability to travel as required

What makes Martin Different:

As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:

• Our low-cost, low-deductible individual and family healthcare plans
• 8 paid holidays
• Weekly Pay

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

Full-time

Monday - Friday

8 a.m. - 4:30 p.m.

Occasional weekends possible