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Warehouse Manager
Warehouse ManagerNational Home Products • Springfield, MO, United States
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Warehouse Manager

Warehouse Manager

National Home Products • Springfield, MO, United States
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Warehouse Manager- Ozark, MO

About Us

National Home Products, a leading provider of mirrors, residential hardware, shower doors, custom closets and garage organization systems is excited to add a Warehouse Manager role based in Ozark, MO. National Home Products has proudly been serving SW Missouri residents and builders since 1978, providing superior products and service while ensuring an exceptional customer experience, coining our motto,  "The Details, The Difference" .

Everything we do is guided by the values we live and work by. These values shape how we serve our customers and how we support our team, ensuring a positive experience for everyone. If you believe your values align with ours, we would love to talk with you.

D edication - We are committed to delivering the highest standards in everything we do.

E xcellence - We strive for excellence in our products, services, and customer / vendor interactions.

T ransparency - We believe in honest, open communication with our customers and each other.

A ccountability - We take ownership of our actions and are not afraid to admit when we make mistakes.

I nnovation - We embrace change and constantly seek new ways to improve and grow.

L oyalty - We value long-term relationships with our customers, vendors, and team members.

S ervice -We go above and beyond to provide outstanding service that sets us apart.

About You

We are seeking a highly organized, proactive, and dependable individual who thrives in a fast-paced warehouse environment. The ideal candidate is detail-oriented and takes ownership of their responsibilities, ensuring installations, inventory, purchasing, and communication are handled accurately and on time.

The successful candidate works well independently, anticipates problems before they arise, and adapts quickly when schedules or materials change. They are solution-focused, comfortable juggling multiple priorities, and consistently look for ways to improve processes and increase efficiency. Experience in construction or a related field, combined with strong administrative and organizational skills, will allow this individual to excel in supporting technicians and ensuring smooth, on-time job completion.

Position Summary

The Warehouse Manager is responsible for coordinating installations, managing inventory and purchasing, communicating with builders and customers, and ensuring technicians are fully prepared for each job. This role requires strong organization, communication, and problem-solving skills, along with proficiency in QuickBooks and Google Workspace.

Key Responsibilities

Scheduling & Coordination

  • Schedule all installations for shower doors, closets, door and bath hardware, and mirrors (residential and apartment complexes) using Google Calendar
  • Schedule door hardware installations for builders
  • Reschedule installation jobs as needed and keep builders informed of progress
  • Communicate daily with technicians before, during, and after installations to confirm timelines and job status

Purchasing & Inventory Management

  • Order all shower doors, mirrors, wire shelving / closet systems, door and bath hardware, tools, and supplies
  • Submit purchase orders to vendors through QuickBooks
  • Manage inventory quantities and pricing; update and reorder items in QuickBooks as needed
  • Reorder damaged or incorrect glass from vendors when required
  • Check in and verify all incoming shipments (UPS, FedEx, freight, etc.)
  • Customer & Builder Communication

  • Communicate with builders and customers via phone and email to schedule installations and service calls
  • Notify builders and customers when items are ready for warehouse pickup
  • Communicate with builders and customers if jobs are unable to be completed on time
  • Maintain clear, professional communication with builders, customers, technicians, showroom staff, and ownership
  • Administrative & Documentation

  • Collect job completion photos from technicians and upload them to Laserfiche
  • Invoice customers through QuickBooks when jobs are completed or items are picked up
  • Deliver items and paperwork (purchase orders, order acknowledgements, packing slips, invoices) to the showroom daily
  • Deliver items to the showroom for customer pickup
  • Process Improvement

  • Identify and recommend improvements to workflows and processes to increase efficiency
  • Skills & Qualifications

  • A minimum of a High School diploma required
  • Must have a reliable source of transportation
  • Proficiency in QuickBooks (customers, vendors, estimates, invoices, purchase orders, products & services, recurring transactions)
  • Proficiency in Google Calendar and Email
  • Strong computer and administrative skills
  • Excellent organizational and time-management skills
  • Experience in construction or a related field preferred
  • Strong verbal and written communication skills
  • Problem-solving mindset with flexibility to handle changing priorities
  • Ability to work independently and take initiative
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