Senior Associate, Lending Administration

Senior Associate, Lending Administration

Position reports to : Senior Director, Loan Servicing

Department : Credit Risk

Location : US-based remote, with a strong preference for candidates within commutable distance to one of NFF's Offices (Boston, New York, Philadelphia, Oakland, and Los Angeles)

Salary Range : $80,600 - $87,100

About This Role

The Senior Associate, Loan Administration is a key contributor to the accurate servicing and administration of NFF's loan portfolio. Sitting across Loan Servicing and Portfolio Management, this role maintains complete and compliant loan files, tracks collateral and insurance requirements, ensures accurate data in NFF's systems, and supports timely responses to borrower requests. The Senior Associate works collaboratively with Underwriting, Portfolio Management, Finance, and Legal to ensure smooth onboarding, reliable reporting, and high-quality servicing support.

This position requires strong time management, organizational skills, attention to detail, consistency in data management, excellent customer service skills, and the ability to manage multiple tasks in a deadline-driven environment. NFF is a remote-first organization with offices in Boston, New York, Philadelphia, Oakland, and Los Angeles. This is a US-based remote role, with a strong preference for candidates within commutable distance to one of NFF's offices. NFF has core business hours where we expect all staff to be available from 9 : 00 am to 5 : 00 pm local time, and occasional travel (5%) is required.

What You Will Do

Essential responsibilities for this role include, but are not limited to :

Insurance & Collateral Tracking (30%)

• Identify insurance and collateral requirements from executed loan documents.
• Record policy details, renewal dates, and coverage requirements in TEA / Salesforce.
• Monitor expirations and request updated policies or certificates before renewal deadlines.
• Validate submitted insurance documents for required coverages, endorsements, and loss payee language.
• Maintain up-to-date collateral and insurance records for audits and portfolio reviews.

Loan File Administration (20%)

Data Entry and Quality Control (15%)

Borrower Communications & Customer Service (15%)

Internal Collaboration & Process Support (10%)

Meetings and Other Duties As Assigned (10%)

Who You Are and Minimum Qualifications

The Strongest Candidates Will Have

Benefits and Compensation

NFF offers a generous benefits package that currently includes up to twenty (20) paid holidays / business closure days, three (3) floating holidays, unlimited flexible time off, group medical insurance with a funded health reimbursement account, dental and vision plans, life insurance and disability plans, a retirement plan with both a non-elective employer contribution (4%) and additional match contribution (2%), a "work from home" fund, and flexible spending accounts to cover health, dependent care, and commuter costs.

This is an exempt, full-time role with an annual salary range of $80,600 - $87,100. A compensation offer is based on a candidate's background and years of relevant experience, with consideration for internal equity. Because of our strong commitment to equity and growth, we do not negotiate compensation offers.