Item Processing Specialist

Item Processing Specialist

Heritage Bank currently has an exciting opportunity to join our organization!

We are seeking an Item Processing Specialist to join our bank operations team!

The Item Processing Specialist is responsible for providing accurate and thorough bank operational and processing support in all related and assigned functions within the department, while ensuring proper processing and maintenance of item processing products and services in accordance with department and regulatory guidelines and within prescribed deadlines.

This position is fully on-site in Bremerton or Everett, Washington.

Base Salary Range :

Level I - $19.50 - $22.70 - $26.87 per hour

Level II - $20.50 - $25.62 - $30.75 per hour

Depending on qualifications and experience, Item Processing Specialist I or II may be considered.

The Role at a Glance :

• Provide exceptional service to internal and external customers in accordance with Heritage Bank Service Standards.
• Build and maintain strong relationships with all internal and external customers.
• Perform general ledger balancing in a timely and accurate manner, in accordance with Bank procedures and regulatory requirements.
• Reconcile Teller and Memo / Branch Capture items; ensure all teller work balances to Fed cash letter generation and all internal general ledger accounts in an accurate and timely manner. Perform all related branch research and support as needed and / or requested.
• Sort and distribute department incoming USPS and UPS mail; Prepare USPS and UPS outgoing mail in an accurate and timely manner.
• Image and index internal documents. Ensure accurate indexing and verification of documents uploaded to the document imaging system. Make adjustments, corrections, and changes to document images, as needed, to ensure all documents are clear and accounted for.
• Recommend changes to keep desk procedures current.
• Gain working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area
• Contribute to the success of the department with willingness to cross train and share in all department responsibilities.

Core Skills and Qualifications :

Work Environment :

Physical Demands :

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.

At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

As part of our team, you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually

Heritage Bank is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.