Biomedical Equipment Technician - Team Lead

Who We are

Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.

What You Will Do In this Role

The Technical Services Coordinator (TSC) is an entry-level leadership role responsible for overseeing a team of Medical Equipment Technicians (METs). This hybrid position splits time between our district office and customer field locations, ensuring the timely, cost-effective inspection, maintenance, and repair of biomedical equipment.

The TSC leads a team of six METs, with a strong focus on patient handling equipment, which represents the bulk of the work performed by the team. This role is ideal for someone with direct hands-on experience servicing patient handling equipment and who is ready to step into a leadership position.

Primary Equipment Modalities Supported

Patient Handling Equipment

• Beds, stretchers, operating tables, mattresses, blowers, wheelchairs, patient lifts, scales, etc.
• This modality is considered entry-level in the biomedical field and typically serviced by maintenance techs or METs.

Patient Monitoring Equipment

• Blood pressure machines, vital signs monitors, EKG/ECG devices, etc.

Infusion Pumps

• All makes and models.

Key Responsibilities

• Lead and coordinate daily activities of METs across office and field locations.
• Ensure accurate documentation and regulatory compliance for all equipment serviced.
• Provide training, coaching, and performance feedback to METs.
• Manage inventory, requisitions, and purchase orders.
• Support customer billing accuracy and timeliness.
• Promote continuous improvement and customer satisfaction.
• Occasionally adjust work hours to meet customer needs (e.g., early starts or extended service times).

Qualifications

• Associate’s degree in biomedical equipment technology or related field or equivalent military training.
• Minimum 1 year of technical experience, preferably with patient handling equipment.
• Valid driver’s license and ability to lift/push up to 75 pounds.
• Proficient in reading technical manuals and schematics.
• Strong computer skills (Microsoft Office Suite).
• Experience with preventive maintenance, operational verification, and equipment repair.
• Strong leadership and communication skills.
• Customer-focused with a commitment to quality and compliance.
• Organized, proactive, and team-oriented.
• Flexible and coachable, with a professional demeanor.
• Able to build trust and credibility with internal teams and external customers.

Additional Details

• Work Hours: Monday–Friday, 8:00 AM–4:30 PM
• On-Call: None
• Overtime: Rare, based on customer needs
• Team Size: 6 METs
• Work Split: 50% Field / 50% Office

Ready to lead a team and make a difference in healthcare technology?
Apply today to join a team that values service excellence, teamwork, and continuous improvement.

Primary Job Location:

Chicago District

Additional Locations (if applicable):

Merrillville IN Satellite, Silver Cross Hospital

Job Title:

Technical Services Coordinator

Company:

Agiliti

Location City:

Downers Grove

Location State:

Illinois