Dealer Performance Manager

Job Description

Job Description

LHH is actively searching for a seasoned Dealer Performance Manager with experience working in automotive for one of our top clients! This will be a long term contract opportunity with our client with potential to convert! Preferred candidate location is Southern California, but open to remote candidates for the right fit.

Job Summary

The Manager, Dealer Sales & Service Agreements (DSSA) and Performance Management is responsible for overseeing contractual and performance-related activities within HGMA's Retail Dealer Network. This role ensures compliance with corporate policies, manages dealer agreement lifecycle processes, supports performance programs, and collaborates cross-functionally to maintain the integrity and effectiveness of the dealer network.

Key Responsibilities

Dealer Sales & Service Agreement (DSSA) Management

• Oversee all DSSA package activity across HGMA's Retail Dealer Network, including dealer appointments, terminations, term renewals, and changes in ownership, management, corporate structure, facility location, branding, or succession.
• Review regional DSSA submissions for completeness, accuracy, and adherence to HGMA policies, including dealer obligations related to facilities, working capital, performance standards, ownership structure, and dealership management.
• Ensure all agreement packages are executed in compliance with corporate policies and within established timelines, in collaboration with Regional teams, National Dealer Network Development (DND), and Legal.
• Verify proper documentation of dealership General Manager appointments and ensure ownership management addenda are accurately reflected in the DSSA.
• Monitor dealer compliance with facility and branding requirements, including construction timelines and provisional language outlined in DSSA agreements and addenda.
• Manage tracking reports and oversee the issuance and documentation of Notices of Deficiency, Default, and Termination letters, including required dealer responses.
• Maintain accurate records of performance updates, DNAMS transmittals, and Executive Summaries.

Performance Management

Core Operational Performance Program (COPP)

Collaboration & Policy Support

Qualifications & Skills

Experience

Core Competencies

Technical Skills

Pay Details : $40.00 to $50.00 per hour

Search managed by : Kaitlynne Hope

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.