Program Coordinator Economic Inclusion

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

EMERALD CITIES COLLABORATIVE BACKGROUND
The Emerald Cities Collaborative (ECC) is a national non-profit organization that partners with labor unions, community organizations, social justice advocates, development intermediaries, research and technical assistance providers, and socially responsible businesses dedicated to building high road – sustainable, just and inclusive – regional economies. ECC envisions a future in which American cities are the greenest and most equitable in the world, leading the way to head off global climate change while creating a vital new economic sector with low-income and historically underrepresented communities as central actors and beneficiaries in this new economy. Visit our website for more information: http://www.emeraldcities.org/

OVERVIEW OF POSITION
The Program Coordinator helps to implement, coordinate, and market Emerald Cities Collaborative – Northeast’s program initiatives. The Program Coordinator will play a key role in designing, implementing, and managing programs that support the growth of a skilled workforce for the clean energy sector. This position involves coordinating with industry partners, educational institutions, and community organizations to develop training initiatives, manage grants and budgets, and track program outcomes. The coordinator will support outreach and engagement efforts to recruit diverse participants, align curriculum with industry needs, and ensure compliance with relevant regulations and reporting requirements. Strong organizational, communication, and project management skills are essential for success in this role. The position reports directly to the Regional Director but is part of the larger Emerald Cities Northeast program team. This is a grant-funded position, contingent upon continued funding.

Location: Boston, MA (Telework). Minimal travel is required.

Job Type: Full-Time, Exempt

Salary: $60,000 to $75,000

MAJOR RESPONSIBILITIES

• Support the development and implementation of the team’s regional workforce strategy to expand the number of trained and qualified clean energy contractors including heat pump installers across New England.
• Coordinate with training providers, contractors, small businesses, and other key market actors to promote consistent training standards and accessible certification pathways.
• Support the development and dissemination of informational resources and online/in-person training modules.
• Engage with HVAC contractors and installers to share reliable information on heat pump benefits, high-quality installation practices, and effective customer engagement strategies.
• Track and report progress on training activities, stakeholder engagement, and workforce outcomes to ensure alignment with program goals.
• Organize webinars, workshops, and stakeholder meetings to promote regional coordination and knowledge sharing among workforce partners.
• Support the adoption of technical standards and best practices to ensure quality and consistency in heat pump installations.
• Collaborate with small and mid-sized contractors to identify workforce gaps and help them access training and upskilling opportunities through partner organizations.
• Maintain communication with regional partners, workforce boards, and industry groups to ensure training efforts are responsive to evolving market needs.
• Contribute to the creation of strategic materials, presentations, and outreach content that promote program-specific workforce development goals.
• Manage regional communication and marketing tasks across multiple projects and programs. Contribute to general contractor development programs and community engagement initiatives, as needed. Participate in regional and national team meetings. Collaborates and shares knowledge with other regions.
• Performs related work as required.

EXPERIENCE & QUALIFICATIONS
Requirements:

• Bachelor’s degree in public policy, environmental studies, business management, engineering or related field; or equivalent professional experience.
• 3+ years of experience in workforce development, program coordination, project management, clean energy, or a related area.
• Experience working with diverse stakeholder groups including contractors, small businesses, training providers, and community organizations.
• Excellent project management, organizational, and communication skills.
• Demonstrated ability to manage multiple priorities and meet deadlines independently.
• Proficient in Microsoft Office Suite, Google Workspace, Asana and other virtual collaboration tools (e.g., Zoom, Slack).
• Proficient in Canva or similar design tools
• Comfortable using various social media platforms, such as LinkedIn, Instagram, and Facebook
• Commitment to advancing equity and inclusion in workforce and climate-related programs.

Preferred:

• Familiarity with or strong interest in clean energy technologies, particularly heat pumps, HVAC systems, or building electrification is strongly preferred.
• Bilingual in Spanish or Portuguese strongly preferred to support engagement with diverse stakeholder groups.
• Experience with CRM systems including Salesforce is preferred.

Work Environment and Physical Requirements:
This position primarily involves desk-based work with extensive collaboration and communication responsibilities. Physical requirements include:

• Ability to remain stationary at a workstation for extended periods (typically 6-8 hours per day with regular breaks).
• Occasionally movement of office supplies, equipment, or materials (typically under 15 pounds) across the office for various needs.

HOW TO APPLY
CANDIDATES MUST COMPLETE THE INDEED APPLICATION.

Emerald Cities Collaborative is committed to fostering an inclusive and equitable workplace. We actively work to remove barriers to employment and advancement to ensure all individuals have equal opportunities to thrive. We encourage individuals from all backgrounds, including those from communities historically underrepresented in the environmental and energy efficiency sectors, to apply.

Emerald Cities Collaborative is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, disability, genetic information, political affiliation, or any other characteristic protected by applicable law.

Flexible work from home options available.