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Customer Service Rep - WFH
Customer Service Rep - WFHSpade Recruiting • Providence, RI, US
Customer Service Rep - WFH

Customer Service Rep - WFH

Spade Recruiting • Providence, RI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Job Opportunity

This is more than a work-from-home jobit's the chance to build a career that truly matters. You'll be working directly with union members who request information about their benefits, guiding them through their options, and making sure they feel supported every step of the way. Day-to-day, you'll connect with members over phone or video calls, schedule appointments, walk them through their benefit programs, complete follow-up paperwork, and ensure accuracy with quality checks. Every interaction is importantbecause the benefits you explain directly impact families' financial security and well-being.

What We Offer :

  • Earn as You Grow Weekly pay with additional bonuses (first-year average ~$55K)
  • Built-in Advancement Clear path toward leadership and career growth
  • Work-Life Flexibility Set a schedule that works for you
  • Remote Freedom 100% virtual position with full digital support
  • Long-Term Stability Residual income through policy renewals
  • Health Benefits Comprehensive coverage available
  • Training & Mentorship One-on-one coaching, not just a manual
  • Rewards & Recognition Annual company trips to top destinations (past trips include Cancun, Las Vegas, Disney, Puerto Rico, Bahamas)

What We're Looking For :

  • Strong communication skills and a genuine drive to help others
  • Solid organizational and time-management habits
  • High school diploma (college or additional education is a plus)
  • Experience in customer-facing roles (such as service, retail, or sales) is helpful, but not required
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