Parking Enforcement Officer

Position Summary Information

Summary Patrols campus parking lots to enforce parking regulations and issue parking citations.

Provides a customer service presence at University properties to offer information, directions, and guidance on University resources. May be assigned to day shift or swing shift, Monday – Friday. Essential Duties and Responsibilities Include the following. Other duties may be assigned.

1. Patrols campus parking lots on foot and in vehicles, issuing citations for parking violations.

2. Assists in traffic and parking control, as assigned.

3. Provides a customer service presence and information regarding University resources, by foot and / or vehicle at assigned University areas.

4. Reports violations of University policies, local, state, and federal laws, or other hazards to Safety

Services dispatch and helps coordinate the response of Safety Services Officers.

5. Provides traffic direction at University pedestrian crosswalks.

6. Provides staffing for Welcome Pavilions as needed.

7. Provides safety escorts for students by foot and / or vehicle.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand; walk; sit; and requires sufficient hand, arm, and finger dexterity to operate a computer keyboard or other office equipment. Requires visual acuity to read words

and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and / or move up to 25 pounds, and stand and / or walk for more than four (4) hours per day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. Work normally performed in a typical interior / office work environment, with minimal exposure to health or safety hazards. Supervisory Responsibilities This position has no supervisory responsibilities. Other Knowledge Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

• Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
• Flexibility in working part-time shift assignments as required by the department, Monday – Friday.
• Ability to react calmly and effectively in dynamic situations.
• Skill in providing directions and resources to individuals on campus.
• Strong interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to resolve customer complaints and concerns.

Education and / or Experience High school diploma or general education degree (GED); and related

customer service experience and / or training; or equivalent combination of education and experience. Prior law enforcement and / or experience in a higher education environment are preferred qualifications.

REQUIRED CERTIFICATION / PERMITS : Must possess the following on the effective date of hire and

maintain certification as a condition of continued employment :