Patient Coordinator

A company is looking for a Patient Coordinator (CONTRACT).

Key Responsibilities :

Manage a high volume of inbound and outbound pre-screening calls with potential candidates to gather relevant medical history and information

Communicate clearly and compassionately with potential participants about clinical trial details, eligibility criteria, and associated risks or benefits

Maintain detailed records of patient interactions and ensure compliance with regulatory standards and trial-specific requirements

Qualifications and Skills :

Minimum of 2 years of experience in a call center environment within the healthcare or clinical research industry

Proficiency in medical terminology and knowledge of clinical trial processes

Ability to multitask and prioritize workload in a remote, fast-paced environment

Comfortable using computers and adapting to new software applications as needed

Strong organizational skills