Experience Guide (Front Desk Associate)

Benefits:

• Bonus based on performance
• Dental + Vision insurance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Wellness resources

The NOW Massage Raleigh, NC
Part-Time + Full-Time Available | Base Pay + Commission | Complimentary Massages


Join Our Team. Elevate the Experience. Drive the Sale.


The NOW Massage is a place where guests escape the stress of daily life and experience the power of massage therapy in a modern, inspiring setting. We are seeking a passionate, driven, and results-oriented Experience Guide who thrives on building connections, driving membership sales, and delivering exceptional service.

This role is perfect for someone with a proven sales background who loves creating memorable guest experiences while exceeding sales goals.

What Youll Do

• Drive Sales: Consistently meet and exceed monthly membership and retail goals through expert product knowledge, confident communication, and closing skills.
• Deliver Exceptional Guest Service: Greet every guest warmly, educate them on services, enhancements, and membership benefits, and ensure a smooth, enjoyable visit.
• Create Loyal Members: Build strong relationships that turn first-time guests into lifelong members through tailored recommendations and follow-up.
• Manage the Front Desk: Handle appointment booking, payment processing, and accurate records in our booking system.
• Promote the Brand: Share our mission, services, and offerings in a way that excites guests and inspires them to commit to their wellness journey.

What Were Looking For

• Sales Rockstar: Minimum 12 years of sales experience (hospitality, retail, fitness, or wellness industry preferred).
• Goal-Oriented Achiever: Thrives in meeting and exceeding personal and team targets.
• People Connector: Outstanding communication and relationship-building skills.
• Professional & Polished: Reliable, detail-oriented, and able to multitask in a fast-paced environment.
• Spa Enthusiast: Passionate about health, wellness, and self-care.

What Youll Get

• Competitive base pay + commission + bonuses for meeting/exceeding sales goals.
• Complimentary massages & discounts on retail products
• Ongoing sales and customer service training.
• Growth opportunities within The NOW Massage network.

Compensation:
$15$16/hour base + commission

Schedule:
Flexible, including evenings and weekends.

Ready to join a growing, dynamic team and take your sales career to the next level?
Apply today and help us inspire self-care, one guest at a time.

Location: The NOW Massage Brier Creek: 7930 Skyland Ridge Parkway Raleigh, NC 27617

About The NOW


The NOW, a new concept massage boutique, was founded on the principle that self-care is a necessity not a luxury. Designed to serve as an oasis from todays fast paced digital society, their goal is to offer high-quality, affordable massage services in an inspired setting. After launching in 2015, The NOW quickly became a wellness destination for globe-trotting influencers and locals alike. With boutiques currently open from coast to coast and several locations on the horizon,

We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by destinations around the world. The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.