Sr Project Manager, Adobe Experience Cloud

Senior Project Manager

Blue Acorn iCi is looking for a Senior Project Manager, with experience in Adobe Experience Cloud, who will be responsible for quality, on-budget, and on-schedule delivery of technology solutions. Areas of responsibility include project schedule variance, project financials, project success, project scope variance, project team utilization, and consistent high level of client satisfaction. We are looking for someone who is professional, reliable, and pays attention to detail. Most importantly, we seek a team player with the ability to accomplish results as a team leader and as an individual contributor.

Essential Job Duties & Responsibilities

• Manages day-to-day communications and expectations to ensure project success
• Facilitates regular status meetings via phone, video chat, and in-person meeting; generates and presents weekly status reports
• Collaborates with internal teams, third parties and client stakeholders to ensure activities are planned and executed in a timely manner in accordance with project schedule; creatively solves problems and brainstorms solutions; communicates difficult information timely and tactfully
• Controls quality by reviewing deliverables prior to client presentation; enhances deliverables as needed; suggests process improvements when appropriate, ensures final acceptance
• Manages risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate
• Understands what has been sold, what Blue Acorn iCi is responsible for delivering, and ensures the delivery of those commitments
• Overall accountability for project gross margin and management of client budget
• Manages change requests for all scope, schedule, or budget changes
• Creates, maintains, and executes detailed project plans
• Coordinates tasks assignment, monitors progress, and ensures proper task completion
• Identifies resources needed and collaborates with Resource Management to ensure optimal project staffing
• Ensures client's business objectives and KPIs are captured, understood, and measurable
• Clearly understand and communicate customer requirements and integration points in the context of the statement of work
• Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs
• Manage all day-to-day administrative activities of a given project from inception to closure
• Accurately forecast revenue, profitability, margins, bill rates and utilization across projects
• Maintain regular communication with both the customer and internal teams and constantly manage customer expectations
• Achieve customer satisfaction through successful delivery of defined project scope
• Compile customer requests and deployment issues, to provide a feedback channel into our core products
• Act as the central client point of contact throughout the life of the project
• Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice

Qualifications

Preferred Skills & Technology

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we're growing fastand we're looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and executionsolving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We're more than a consultancywe're a team of innovators helping the world's top brands shape the future of digital.

Here, you won't just contribute to a projectyou'll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we're committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you're ready to push boundaries, deliver real value, and help shape the next generation of digital experiencesthis is your place.

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.