Supervisor, Healthcare Services Operations SupportDallas Staffing • Dallas, TX, US
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Supervisor, Healthcare Services Operations Support
Dallas Staffing • Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]At least 5 years of operations or administrative experience in health care, preferably within a managed care setting, or equivalent combination of relevant education and experience. Strong analytic and problem-solving abilities. Strong organizational and time-management skills. Ability to multi-task and meet project deadlines. Attention to detail. Ability to build relationships and collaborate cross-functionally. Excellent verbal and written communication skills. Microsoft Office suite / applicable software program(s) proficiency. Supervisory / leadership experience. Actual compensation may vary from posting based on geographic location, work experience, education and / or skill level.
Job Summary
Leads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and / or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Supervises healthcare services operations support team members within Molina's clinical / healthcare services function, which may include care review, care management, and / or correspondence processing, etc.
- Researches and analyzes the workflow of the department, and offers suggestions for improvement and / or changes to leadership; assists with the implementation of changes.
- Conducts employee and team productivity / quality assurance checks and documents results for accuracy and time compliance.
- Provides regular verbal and written feedback to staff regarding performance and opportunities for improvement.
- Assists in the development and implementation of internal desktop processes and procedures.
- Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers.
Required Qualifications
Preferred Qualifications
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V Pay Range : $77,969 - $106,214 / ANNUAL
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